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Find a Location

TCM Adjusting Group, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TCM Adjusting Group, Inc.

      2516 S Broad St Ste 201 Philadelphia, PA 19145-4657

    • TCM Adjusting Group, Inc.

      PO Box 60503 Phila, PA 19145-0503

    Business ProfileforTCM Adjusting Group, Inc.

    Insurance Services Office
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TCM Adjusting Group, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TCM Adjusting Group, Inc.

        2516 S Broad St Ste 201 Philadelphia, PA 19145-4657

      • TCM Adjusting Group, Inc.

        PO Box 60503 Phila, PA 19145-0503

      Location of This Business
      2516 S Broad St Ste 201, Philadelphia, PA 19145-4657
      BBB File Opened:
      3/7/1991
      Years in Business:
      34
      Business Started:
      4/1/1990
      Business Started Locally:
      4/1/1990
      Business Incorporated:
      2/14/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 646478 for this business, issued by Insurance Department-PA

      These agencies may include:

      Insurance Department-PA

      1321 Strawberry Square, 13th FL

      Harrisburg PA 17120

      (717) 787-2317

      Fax: (717) 7878585

      http://www.insurance.state.pa.us

      Type of Entity:
      Corporation
      Business Management
      • Mr. Ron Spay, Co-Owner
      • Ms. Julie Smith, Office Manager
      Contact Information

      Customer Contact

      • Mr. Ron Spay, Co-Owner
      • Ms. Julie Smith, Office Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      TCM owner ****** ***** *** came in with fire chasers AKA *********************. He said he would represent us. We found out he wanted to get us money to give and split with ********************** located at ********************************* Philadelphia, PA.. To get more money *** ***** *** wanted me to sign a contract with ***** **** for them to do the demolition and restoration of my home. I never signed that document and never gave them permission to demo. ********* however did dry out the home. They then informed us they could store our furniture in their storage unit, and dry clean our clothes. They went to ****** to store our furniture and would not give us the keys, in other words they were holding our furniture and other belongings until they could get a check from TCM, when the check came *** ***** *** turned it over to **********************. *******************, the manager of ********************** tried to threaten me if I didn't sign. I didn't sign and the next day I received my check. To retaliate they did the demolition by demolishing the ENTIRE house on the inside, even the garage on the outside was demolished!! They took $33,000 for dry cleaning my clothing, which they were not given permission nor consent. ****** ***** *** even forged my brother's name (who is the owner) ****** ***** *** no longer has a public adjusters license in ********** or ************. He still is trying to get money from people throughhis connection with ********************** of which they do not have a permit to work in the ********************. ****** ***** *** is a ***** and only wants to line his and ********************** pockets. ****** ***** *** is not to be trusted. I've spent thousands of dollars trying to repair my home. Some out of the money out of my savings. I'm a 67 year old senior who has been out of my home for 20 months!! I would like to recover some of the money stolen, as well as personal items that were taken, due to TCM ****** ***** *** dastardly deeds!!

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steven M

      1 star

      01/09/2023

      Beware of this company's services and process. Ron was attentive and empathetic until a contract was signed. The company then became extremely unresponsive, Ron continuously missed appointments with us and even sent his son (not a public adjuster) in his place. Everything was mishandled so much so that we had to hire a lawyer to cut ties with the company. There were also very questionable financial practices that made us very uncomfortable. He was very specific on how money had to be paid to me and then I had to pay him separately every time we had received a check.

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