Business ProfileforDonegal Mutual Insurance Company

In April a Wind Storm came through my area and damage several roofs in my area including mine. All of them have been replaced except mine. There were singles on the ground and many lifted up from the storm and water coming in one of the attic vents. My agency had me deal directly with the company. So I called and the first thing out of ***************************'s mouth was "What's going on down there in Indiana"  instead of no problem we would be glad to help and will get you up and going. I knew this was not going to be good from the start. Sure enough they sent out an inspector who was limping and was scared to get on the roof. He crawled around the roof like a child scared to death and asked me to get a ladder off his truck and bring it around to the back of the house to help him down. No doubt they were trying to find someone cheap. The guy completely disregarded the facts and wrote up a report that did not make sense. I know the damage was not there before the storm came and he was trying to say it was normal wear and tear. I told ***** not believing the report. So ***** sent out another Inspector and this guy also tried to tell me that the damage was normal wear and tear. In all the years I have owned houses never made a claim and the one time I do it is with a company that goes out of their way to stop claims instead of doing the right thing and replacing the damage. All I am asking is to replace the damage to the roof that occurred during the storm. Facts are facts, the damage was done as a result of the wind damage, there was no singles in my yard before, and water was not coming in my attic before the storm thru the vent, and the singles lifted up in the back which now water can force it's way thru were not standing up. So they estimated that my damage was only $423. and since I have a $1,000 deductible, they don't owe me anything. Fact are that most roofers charge a minimum amount of $500. just to show up. Never had an Insurance company be so unprofessional and non concerning as this one. They should not even be allowed to write claims in Indiana and maybe that is something that needs to be addressed.