Business ProfileforElam G. Stoltzfus, Jr., Inc.

The sales and building process did not go smoothly. We had several issues with miscommunication regarding the basement finishing and fireplace. These issues were ultimately resolved but involved extra work on the part of our realtor. We understood our fireplace to be framed and held outside of our home and be flush to the wall in the interior. It was initially built this way only to be torn off. The only way we were able to come to a resolution was through a phone call with a VP. We learned the correct term on the design contract would have been “dogbox” and despite it being shown on the Authorization that was signed and referred to in the agreement of sale as a binding part of the contract, held no legal bearing because of being labeled as “artistic purposes only.” No language in the contract indicated which document would take precedence if there was a conflict. subcontractors also built the home according to our understanding of the “dogbox” initially. We were told it would be corrected as a “gesture of goodwill.” Discovered that a supportive beam that supported our master bedroom above, was balanced on a cracked and hollow block. Needed to consult and pay for the services of structural engineer. We had water infiltration in our unfinished portion of the basement that took months of a subcontractor coming and going to repair. It took excavating our newly landscaped yard to discover our superior wall had been cracked. Once the excavation was performed, our popup drain was buried and not able to connect to the gutter spout. Our neighbor’s yard was torn up by the tires of the vehicles, and the dirt that was returned was insufficient to return the grading to the initial state. We had water damage in our finished basement that was discovered less than 3 months after the end of our warranty period. The restoration company discovered water damage due to the basement not being properly waterproofed that has being going on for an extended period of time…