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Find a Location

Siber Systems, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Siber Systems, Inc

      3701 Pender Dr, Ste 400 Fairfax, VA 22030-6045

      BBB Accredited Business
    • Siber Systems, Inc

      11781 Lee Jackson Hwy Ste 380 Fairfax, VA 22033-3319

      BBB Accredited Business

    Business ProfileforSiber Systems, Inc

    Computer Hardware
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2015

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Individual & Business Password Management

    Business Details

    This is a multi-location business.

    Find a Location

    Siber Systems, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Siber Systems, Inc

        3701 Pender Dr, Ste 400 Fairfax, VA 22030-6045

        BBB Accredited Business
      • Siber Systems, Inc

        11781 Lee Jackson Hwy Ste 380 Fairfax, VA 22033-3319

        BBB Accredited Business
      Location of This Business
      3701 Pender Dr, Ste 400, Fairfax, VA 22030-6045
      BBB File Opened:
      3/29/2004
      Years in Business:
      29
      Business Started:
      3/15/1995
      Business Started Locally:
      3/15/1995
      Business Incorporated:
      3/23/1995
      Accredited Since:
      2/27/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • Roboform
      • GoodSync
      Business Management
      • Mr. Vadim Maslov, CEO
      Contact Information

      Principal

      • Mr. Vadim Maslov, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have used the free version of the software for years. It now wants me to pay although I do not use any of the features of the paid version. It has locked me out of my passwords for banking etc. Nothing on thier site states the free version has been removed This is a deceptive bussiness practice by the company. Other people need to be aware not to use any of thier services.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike D

      5 stars

      12/21/2023

      I have been using roboform for many many years. I don't know what I would do without it. The few times I needed support, was a little rough getting the ticket open, but from then on they have been great at responding. The only downside is due to Amazon's poor business practice keeping them off their Kindle Fire devices without an explanation. Fortunately they are available on the Google App store. I liked their original encryption with one login for the account, and one different one for the master password, but they changed that a bunch of years back to a single user/password (I understand why they did it, but I did like the option of extra security. They now have 2FA which serves the purpose). In all of these years, they haven't failed me, and keeping up with web login's isn't easy.

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