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Siber Systems, Inc

Phone: (703) 218-1851 11781 Lee Jackson Hwy Ste 380, Fairfax, VA 22033 http://www.siber.com View Additional Web Addresses

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BBB Accreditation

This business has applied for accreditation with BBB, and our initial review has found it to meet the BBB Code of Business Practices. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Siber Systems, Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 39 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

39 complaints closed with BBB in last 3 years | 39 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 8
Problems with Product/Service 20
Total Closed Complaints 39

Additional Complaint Information

Most of the customer complaints filed with the BBB allege that the firm's initial promise of lifetime upgrades to software was not fulfilled.  The company offered substitute products to most complainants, but would no longer support the lifetime upgrades.

Additional Information

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BBB file opened: March 29, 2004 Business started: 03/15/1995 Business incorporated: 03/23/1995 in VA
Type of Entity

Corporation

Business Management
Mr. Vadim Maslov, CEO
Contact Information
Principal: Mr. Vadim Maslov, CEO
Business Category

Computers Hardware, Software & Services Computers Hardware, Software & Services

Alternate Business Names
Good Sync Roboform
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Types of Complaints Handled by BBB

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BBB Complaint Process

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