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          Find a Location

          Ken Pollock Auto Group, Incorporated has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ken Pollock Auto Group, Incorporated

              339 Route 315 Hwy Pittston, PA 18640-3907

            • Ken Pollock Auto Group, Incorporated

              2 Meredith St Carbondale, PA 18407-2959

            • Ken Pollock Auto Group, Incorporated

              229 Mundy St Wilkes Barre, PA 18702-6833

            • Ken Pollock Auto Group, Incorporated

              290 Mundy St Wilkes Barre, PA 18702-6841

            Business ProfileKen Pollock Auto Group, Incorporated

            New Car Dealers
            Multi Location Business

            Contact Information

            339 Route 315 Hwy

            Pittston, PA 18640-3907

            Get Directions
            Visit Website
            (571) 763-4133

            Customer Reviews

            2/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company is a full service franchise car dealer.

            Business Details

            This is a multi-location business.

            Find a Location

            Ken Pollock Auto Group, Incorporated has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ken Pollock Auto Group, Incorporated

                339 Route 315 Hwy Pittston, PA 18640-3907

              • Ken Pollock Auto Group, Incorporated

                2 Meredith St Carbondale, PA 18407-2959

              • Ken Pollock Auto Group, Incorporated

                229 Mundy St Wilkes Barre, PA 18702-6833

              • Ken Pollock Auto Group, Incorporated

                290 Mundy St Wilkes Barre, PA 18702-6841

              Location of This Business
              339 Route 315 Hwy, Pittston, PA 18640-3907
              BBB File Opened:
              10/1/2002
              Years in Business:
              22
              Business Started:
              3/13/2002
              Business Incorporated:
              3/13/2002
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of VD027602 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

              These agencies may include:

              Bureau of Professional & Occupational Affairs (BPOA)-PA

              P.O. Box 2649

              Harrisburg PA 17105-2649

              (717) 783-1697

              Fax: (717) 7870250

              http://www.licensepa.state.pa.us/

              BBB records show a license number of MV223636 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

              These agencies may include:

              Bureau of Professional & Occupational Affairs (BPOA)-PA

              P.O. Box 2649

              Harrisburg PA 17105-2649

              (717) 783-1697

              Fax: (717) 7870250

              http://www.licensepa.state.pa.us/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Nationwide Car Sales
              • Ken Pollock Suzuki
              • Ken Pollock Nissan
              Business Management
              • Mr. Murad Elbattah, General Manager
              Contact Information

              Principal

              • Mr. Murad Elbattah, General Manager

              Customer Contact

              • Mr. Murad Elbattah, General Manager
              Additional Contact Information

              Fax Numbers

              • (570) 824-1599
                Other Fax
              • (570) 655-9111
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/15/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Bought a used vehicle and warranty on February 22,2022. By July the trucks front differential is falling apart, warranty company looked at it, and wants to replace the entire transmission and differential. Called Ken Pollock for help regarding another vehicle to use, and no one will call me back. Messages were ignored by sales and GM of this property. Only the service technician will call me to force me to have them look at it again. I had it towed back to the dealership to trade it in or get another vehicle.
              Read More
              Read 4 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Devon L

              09/22/2023

              My wife bought a used jeep grand cherokee overland from Ken pollock 2 years ago since then starting withing the first week of owenership it has been problem after problem money after money I cant even take it on road trios without checking the oil. This company apparently prides itself is their 150point inspections they do but I have been a mechanic for 8 years now and come across so many issues without actually tearing anything apart they won't do anything for my wife I just want the loan gone and the car taken back at this point I would not recommend going there for anything vehicle related and definelty don't work with Travis the sales guy or Derrick .

              Ken Pollock Auto Group, Incorporated Response

              09/25/2023

              In response to the review submitted 9/22/2023 The vehicle was Purchased on Jan 29,2022 w/ 84853 miles The following are the service records and communication since then. Feb 2,2022 w86217 miles came in with oil leak, we replaced Front crank seal at No Charge Mar 29,2022 w 90204 miles oil change, tire rotation June 25,2022 w 96459 miles oil change, tire rotation Oct 8,2022 W103,295 miles oil change, tire rotation, break chattering noise we adjusted 4 backing plates no charge, recommended 4 tires & rear rotors Feb 27, 2023 w110553 miles oil change, state inspection, MPI June 8,2023 w 115969 miles, oil change, tire rotation, MPI We are not aware of any issue with the vehicle. Thank You
              Read 2 More Customer Reviews

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