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Find a Location

Ciocca Honda of Williamsport has 1 locations, listed below.

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    Business ProfileforCiocca Honda of Williamsport

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    201 Lycoming Mall Dr, Muncy, PA 17756-7856
    BBB File Opened:
    1/29/2007
    Business Management
    • Mr. Douglas Hillyard, Manager of Sales and Service
    Contact Information

    Principal

    • Mr. Douglas Hillyard, Manager of Sales and Service

    Customer Contact

    • Mr. Douglas Hillyard, Manager of Sales and Service
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Went in to have an SRS code diagnosed. After several hours they came back to tell me a list of repairs they wanted to do. Two of these repairs are what I have an issue with and is borderline illegal. One issue they claimed was that my oil pan has a leak. I've never seen oil or had my oil level drop. Then they also wanted to charge me for having the faulty seat belt tensioner replaced. Both the Honda website as well as my owner's manual claim that this is covered under warranty. I would like for them to make this right and just replace the part, without charging me a ridiculous amount, like they should have.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Danielle M.

    1 star

    09/01/2022

    The engine seized up on the highway three days after purchase due to an issue that was missed during their inspection, leaving my family including my dog and newborn baby stranded in Philadelphia outside of a smoke filled car in 90 degree weather. They are not willing to cancel the transaction or replace the car without me paying anything less than an additional $5-10k than what I paid for the car. Not to mention, they lied about the 8 oil changes that would roll over to my new car, and the fact that it had an oily chemical substance all over the seats because they forgot to finish putting the fabric coating on before I left with the car. The last time I purchased a car from them, they promised me a tube of paint with my purchase that I never received. I should have known better than to purchase a second vehicle from them.

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