Business ProfileforMartz Group

This happed on May 7,2022. Me and 40 other people took a trip to Manhattan, New York to do some shopping. We were on a bus that belonged to MARTZ Group. The trip was fine going up but as we were preparing to depart back to Baltimore MD the bus would not start. The bus driver ****** tried to start the bus several times. It would start then cut off. ****** the driver called a mechanic and he stated that there was a problem with the injectors. Sharon then proceeded to call a dispatcher neglected duties and stated “I’m sleep, why are you calling? Then we proceeded to sit on the bus for 11 hours until a bus came to take us back to MD. While on the bus with for those 11 hours there was a person with diabetes who did not have her medication. There were 10 children on the bus there were very irritable and rowdy. There was no room on the bus and the seats on the tracks were broke. A man on the bus had sleep apnea and he did not have his c-pap machine. We had to monitor him and wake him up several times. I am very upset and I want my money back.