At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 22650 Executive Dr Ste 119-122, Sterling, VA 20166-9591
- BBB File Opened:
- 2/18/2009
- Years in Business:
- 17
- Business Started:
- 5/16/2007
- Business Started Locally:
- 5/16/2007
- Business Incorporated:
- 5/16/2007
- Accredited Since:
- 4/27/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 11-5305 for this business, issued by Department of Criminal Justice (DCJS)-VA. The expiration date of this license is 7/31/2025.
These agencies may include:
Department of Criminal Justice (DCJS)-VA
1100 Bank Street
Richmond VA 23219
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Michael Lacorazza, CEO
- Contact Information
Principal
- Mr. Michael Lacorazza, CEO
- Additional Contact Information
Phone Numbers
- (703) 776-9100Other Phone
- (703) 442-2514Other Phone
Email Addresses
- Sales
- Technical Support
- (703) 776-9100
Customer Complaints
587 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
240 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rosemary S
09/03/2024
FrontPoint Security Solutions, LLC Response
09/09/2024
Frontpoint strives to provide the best service for any interaction and will always review any situation which is brought to our attention. We are sorry to hear about the experience and have review all the interactions in question to make sure that all our representative are providing the best service possible at all times. We did find that while the customer did log in to our online cancellation portal the process was not completed which resulted in the account being left open and the extra charge occurring. We have since refunded the extra charge to the customer which they expressed satisfaction with. They have been provided direct contact information should they need to reach out for any reason.
Thanks,
Frontpoint Security
Voice of the *******************
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