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BBB Accredited Business since 04/17/1996
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Bekins Moving and Storage have been moving families in the Victoria area since 1995. We provide local, long distance, and international moving as well as packing services and supplies. Our Victoria location has several storage options including a 6,000 feet concrete block, government approved warehouse, 20 feet overseas containers that can be lifted on/off our trucks and brought to your location for loading and stored at our paved, fenced yard. We can also provide various sized containers for moving and storage across Canada.
Bekins Moving and Storage is a proud member of United Van Lines, which consists of over 200 privately owned moving companies, spanning the country from coast to coast. Working together, we provide a full complement of moving services for every relocation.
Our employees have an average length of service of over 25years in the moving industry. Our crews are uniformed, trained and experienced to ensure that your move is handled smoothly and efficiently.
Our superior customer service and satisfaction have won us an A+ rating with the Vancouver Island Better Business Bureau. We hold a membership with the Canadian Association of Movers and support several programs within our community.
Bekins Moving and Storage has had the privilege of serving the relocation needs of thousands of families and would be pleased to provide you with a free, no obligation in home consultation and written quotation for your consideration.
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A BBB Accredited Business since 04/17/1996
BBB has determined that Bekins Moving & Storage Canada Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Bekins Moving & Storage Canada Ltd.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||3|
|Problems with Product / Service||3|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
As with any business transaction BBB suggests consumers review and understand all material that is provided and for additional assistance or education on this industry contact the following agency:
Canadian Association of Movers
Business ManagementPrincipal: Lori Senf (Branch Manager)
Contact InformationClaudia Monteith (Parksville Contact)
Movers, Storage-Household & Commercial, Moving & Storage Company
Products & Services
This company specializes in packing and crating services and materials for residential and commercial moving using United Van Lines. Their containers are climate controlled and they offer replacement cost protection.
Terminals are available in Victoria, Nanaimo, Parksville, Campbell River, Prince George and Richmond.
Hours of OperationMon: 08:00 AM to 04:30 PMTue: 08:00 AM to 04:30 PMWed: 08:00 AM to 04:30 PMThu: 08:00 AM to 04:30 PMFri: 08:00 AM to 04:30 PM
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