Business Profilefor2 Burley Men Moving Ltd.

Do NOT use this company for your move, especially if it's long haul. We chose them because we have a heavy player piano, and we were assured (by J. Burley) that "we move those all the time". We moved from Kootenays to Lethbridge, and it was a gong show from the start. First, they arrived late, complaining about the rules the whole time. The driver said he "didn't know anything about any piano, they don't have the proper gear, and they need 3 guys to move one." So I had to go into town and hire a third young man, at my expense, to try to get the piano into the truck. That was a scary experience. We chose their "flat rate" of $8000 for a 2 bedroom house, and J. Burley assured us that we would easily be less than 10,000 lbs, even with the heavy piano and my small workshop tools. They took 2 days to load, even though we had everything packed or wrapped. They left things behind. The young man did most of the work. In Lethbridge, our daughter met the truck. The driver claimed the truck was 6000 pounds overweight, and he wanted an extra $6000 paid before they would unload, or they would drive the truck to Calgary. He said he avoided all the scales between Kaslo and Lethbridge (there are 4 of them), so do we really know that truck was 6000 lbs overweight? She got J. Burley on the phone, and he was rude and obnoxious, calling me "old and confused", said I "went off the list", and so on. She got the cost reduced from the 16K they demanded, but this gong show resulted in us being charged 5K more than we contracted for. IF the truck was rated for 12,000 lbs as the driver said, and he claimed it weighed 18,000 lbs, is that not illegal? No wonder he skipped all the scales along that highway. We found numerous broken items - table scratched up, glass broken, shoes lost, pictures damaged and lots more. The driver said we "might" get 20¢ on the dollar if we claimed, so don't bother (his words). DO NOT HIRE this outfit. It will cost - in $$, stress and grief. ** **** *** *** *****