BBB Accredited Business since 09/30/2015
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A BBB Accredited Business since 09/30/2015
BBB has determined that Prospect Lake Autocare Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Prospect Lake Autocare Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Prospect Lake Autocare Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
Mikael Laitinen completed four years of prescribed training as a registered apprentice in the trade of Auto Mechanical Repairs as of September 1983.
Type of Entity
Incorporated: September 1995, BC
Business ManagementPrincipal: Mike Laitinen (Owner)
Auto Repair & Service, Auto Services - Oil & Lube, Transmissions-Automobile, Tire Repair, Radiators-Automotive, Mufflers & Exhaust Systems, Lubricating Service-Automotive, Consultants - Auto Repair, Brake Service, Auto Repair - Power Steering, Auto Repair - Tune-Up, Auto Repair - Shocks, Auto Repair - Steering & Suspension, Auto Repair - Suspension, Auto Repair & Service - Diesel, Auto Inspection Stations, Auto Electric Service, Auto Diagnostic Service, Tire Dealers
Products & Services
Prospect Lake Service specializes in auto repair and service including brakes, steering, suspension, shocks, electric, transmissions, mufflers and exhaust as well as tune ups, oil & lube, tire sales and repair. They are also an auto inspection station.
Hours of Operation
7:30am - 5pm; Mon-Fri
Refund and Exchange Policy
One year warranty on parts and labour
Serving Greater Victoria