BBB Accredited Business since 07/05/1997
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A BBB Accredited Business since 07/05/1997
BBB has determined that Steve Marshall Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Steve Marshall Ford's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||2|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Steve Marshall Ford
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
According to BBB files, this company has a 'Dealer License' issued by the Motor Vehicle Sales Authority. The license number is 10579.
Contact InformationPrincipal: Mr. Karl Ebdrup (General Manager - Campbell River)Customer Contact: Ann Marie Ebdrup (Owner - Nanaimo)Mr. Dean Lanoville (Controller) Steve Marshall (Owner)
Auto Dealers-New Cars, Auto Dealers-Used Cars, Auto Parts & Supplies-New, Auto Detailing, Auto Diagnostic Service, Auto Body Shop Equipment & Sup
Products & Services
Steve Marshall Ford specializes in the sale and service of new and used Ford and Lincoln automobiles.