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Find a Location

Utah Parking Authority has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUtah Parking Authority

    Parking

    Current Alerts For This Business

    Licensing:
    On 06/13/2022 BBB confirmed that Utah Parking Authority had not obtained a necessary license from Utah Division of Corporations & Commercial Code. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.corporations.utah.gov - 8015304849

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    University Parking Enforcement (UPE) is a full service parking enforcement company servicing Utah County.

    University Parking Enforcement also provides State Impound and Accident Recovery service to the Utah County Sheriff's Department, Provo City Police Department, and the Orem City Public Safety.

    Products & Services

    This company offers private property enforcement.

    Business Details

    Location of This Business
    Orem, UT 84097-1144
    BBB File Opened:
    10/9/2001
    Years in Business:
    23
    Business Started:
    5/24/2001
    Business Started Locally:
    5/24/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • University Parking Enforcement, LLC
    Business Management
    • Mr. Mike Lamont, CEO
    Contact Information

    Principal

    • Mr. Mike Lamont, CEO

    Customer Contact

    • Mr. Mike Lamont, CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Millie D

    1 star

    09/16/2024

    predatory. Awful to deal with, they are rude. I was off one letter on my license plate when I put it on the website and was booted twice. The first time I corrected my error and on the website, it didn't load and gave me an error message. When I went to talk to them about fixing this error on their website which i assume was down. The only way they would fix it on their end was by getting my dmv registration from the state of ****. I told them I was not going to do that as its not public information, and they should require it to change one letter on the license plate registered with the website. We went back and forth. I paid for the first boot then got booted twice. The second time because the spot still had the wrong plate number. I asked them to fix it and I was told that it was my fault, I was 100 percent at fault for their website not working and updating the right plate and on top of that they refused to fix the error. Why should it matter who the car is registered under, if it's my name or my mom's name that isn't their problem. I pay my rent; I pay for the spot I was one number off and I got charged twice for it.

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