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BBB Business Review

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BBB Accredited Business since

Dish One Satellite, LLC

Phone: (801) 705-5353 Fax: (801) 705-5354 2601 N Canyon Rd, Provo, UT 84604 View Additional Email Addresses http://www.dishd2d.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We are primarily a DishNetwork retailer


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dish One Satellite, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dish One Satellite, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 36 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

36 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 18
Total Closed Complaints 36

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Dish One Satellite, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: August 16, 2005 Business started: 09/17/2004 in UT Business started locally: 09/17/2004 Business incorporated 09/17/2004 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Hammond, CEO Mr. Chris Sheets, Customer Service Manager
Contact Information
Principal: Mr. Michael Hammond, CEO
Principal: Mr. Chris Sheets, Customer Service Manager
Business Category

Television - Cable, CATV & Satellite

Products & Services

Dish One Satellite, LLC sells the following brand(s): DishNetwork

Dish One Satellite, LLC offers the following product(s): Dish

Service Area

Counties served:

UT

 

Alternate Business Names
Dish One
Business Management

Michael Hammond is also listed as a principal for BioGuard Pest Control. A separate report is available here: click here .


Customer Review Rating plus BBB Rating Summary

Dish One Satellite, LLC has received 3.68 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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