Business ProfileforAll West Communications

I have consulted with Anthony K********, who's one of the managers for AllWest communications. Although he has tried to help, he hasn't helped to his fullest ability, and I'm still upset about my relationship with this business. At first, I was misinformed by my bankruptcy attorney that AllWest would be terminated after filing bankruptcy October 13, 2023. But due to their rules, I'm still in a contract until July 31st 2024. This has not only put me more in hardship, but is putting my family in stress as well. In addition, I was lured before this time that I would get "fast internet" when I moved to Kamas August 1, 2023. By the time I signed the contract a little before I moved on that date, and the contractors installed my internet at the new apartment, I realized shortly after that my internet was slow for my needs. I was sincerely upset and fooled by their deception to promise such service. In ADDITION to this issue and AllWest surviving my chapter 7 bankruptcy last October, I have been doing everything I could to pay this and honor this contract, as much as I vehemently disagreed due to my massive hardship. They also screwed up my billing 4-5 times, and I have recordings of all of my conversations with them and the manager about this. This has caused tremendous frustration on my end and my family. I would like to see if I could somehow get out of the contract due to my exception of my hardship, and/or some workaround so that my financial burdens are relieved with them in some way before July 31, 2024. If worst comes to worst I will have to find a way to pay them until that date. But I will give them a "star" for their attempts to correct the issue and providing me some internet, which is better than no internet. But I do not recommend them for anyone due to miscommunication and deception.