Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bullfrog International, LC has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bullfrog International, LC

              7017 W 11800 S Riverton, UT 84096-5736

              BBB Accredited Business

            • Bullfrog International, LC

              644 N State St Ste 103 Orem, UT 84057-3820

              BBB Accredited Business

            • Bullfrog International, LC

              668 W 14600 S Bluffdale, UT 84065-4859

              BBB Accredited Business

            • Bullfrog International, LC

              4678 S Highland Dr Holladay Cottonwood, UT 84117-5147

              BBB Accredited Business

            • Bullfrog International, LC

              1851 W 500 S Ste C1 Springville, UT 84663-3294

              BBB Accredited Business

            Business ProfileBullfrog International, LC

            Hot Tub Manufacturing
            Multi Location Business
            BBB accredited business

            Contact Information

            7017 W 11800 S

            Riverton, UT 84096-5736

            Visit Website
            (801) 565-8111

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            27 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/26/2010

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Bullfrog Spas manufactures premium portable hot tubs with the patented JetPak Therapy System and other associated backyard products that provide a peaceful body, peaceful mind, and peaceful home.

            Products & Services

            This company is manufacturers and wholesalers of portable spas and hot tubs and retailer of portable spas.

            Business Details

            This is a multi-location business.

            Find a Location

            Bullfrog International, LC has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bullfrog International, LC

                7017 W 11800 S Riverton, UT 84096-5736

                BBB Accredited Business

              • Bullfrog International, LC

                644 N State St Ste 103 Orem, UT 84057-3820

                BBB Accredited Business

              • Bullfrog International, LC

                668 W 14600 S Bluffdale, UT 84065-4859

                BBB Accredited Business

              • Bullfrog International, LC

                4678 S Highland Dr Holladay Cottonwood, UT 84117-5147

                BBB Accredited Business

              • Bullfrog International, LC

                1851 W 500 S Ste C1 Springville, UT 84663-3294

                BBB Accredited Business
              Location of This Business
              7017 W 11800 S, Riverton, UT 84096-5736
              BBB File Opened:
              8/26/2002
              Years in Business:
              27
              Business Started:
              6/7/1996
              Business Started Locally:
              6/7/1996
              Business Incorporated:
              6/7/1996
              Accredited Since:
              10/26/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Bullfrog Spas Factory Store
              • Bullfrog Spas
              Related Businesses
              Business Management
              • Mr. Dan Sjoblom, Vice President of Marketing
              Contact Information

              Principal

              • Mr. Dan Sjoblom, Vice President of Marketing

              Customer Contact

              • Mr. Joseph Nielson
              Additional Contact Information

              Fax Numbers

              • (801) 565-8333
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              27 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/05/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              We purchased a brand new A7D hot tub from bullfrog on 9.5.23. We made the full payment on that day of $14,493.15. Our hot tub was delivered on 10.16.23. We reached out to bullfrog the following day to let them know the spa was not working correctly and that there was little flow to the lounger portion of the tub. They sent a tech out to look at the spa and told us it was air locked. The problem was still not resolved so we reached out on 10.23.23 and they again sent a tech out. Fast forward to today January 5th 2024 we have had several techs out to our house to service the spa with no resolution in sight. We have asked for a refund multiple time only to be told they have the strongest warranty in the industry. We are now paying to run a hot tub we do not use just so they can come service it every 2 to 3 weeks. This should not be an issue with a brand new straight out of the factory 14.5k ******* will continue to try to reach out for a refund on this faulty spa.
              Read More
              Read 26 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nora M

              11/01/2023

              Our Bullfrog spa is over 2 months late and contacting the salesman is a nightmare. Doesn't return calls. We should have looked at review before buying the spa!
              Read 6 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.