4 Customer Reviews
Review from Maisie R
1 star03/30/2024
Cowboy properties is a horrible company. If you're low income, your apartment doesn't matter. You don't matter. Just pay your portion of the rent and leave us alone until your next rent is due.
Cowboy Properties, LC Response
04/01/2024
Thank you for taking the time to leave a review. We are sorry to hear that weve let you down. We appreciate your diligence in letting us know about issues with your apartment. We will reach out to you directly and we also invite you to contact Cowboy Properties at ************.Review from Gayle D
1 star09/25/2023
Upon move-in, the apartment was filthy! I refused to move in until the place was cleaned. After 2 years, I tried moving to another Cowboy Property, but the "renewal" of this lease took four months. In the meantime, I did pay a security deposit of $299 & processing fee of $45 to get on the other apartments waiting list. It's been a total nightmare! The manager said I'd have to first live in a studio & get on another waiting list for a one bedroom! Where am I supposed to store my belongings? The managers are unorganized & according to the corporate office, making decisions that are not in compliance with their own corporate office. In the end, I was told that I made too much money! Cowboy Properties owe many apartments along the Wasatch Front. It seems they'd be more conscientious of their tenents needs.Cowboy Properties, LC Response
10/03/2023
Thank you for taking the time to leave a review. The community that you applied to has a long waiting list and you were advised when you applied that a studio apartment was the only size apartment available. We do have strict rules that we are required to follow to determine eligibility for the income-restricted housing program. We appreciate you choosing to live in a Cowboy Properties community and encourage you to call ************ if you have additional questions.Review from VALERIA M
1 star07/07/2023
HORRIBLE!!! They do NOT CARE about their Tenants, Drains have been clogged for 2 months and no one has come out to fix them. HORRIBLE HORRIBLE, They renewed contract for a year with no NOTICE, had to go get that fixed. ***** doesn't work since I moved in and its been 6 months. Cannot dry clothes. DO NOT GIVE YOUR MONEY TO THESE PEOPLE. They absolutely dont care at all. Extremely Un SatisfiedCowboy Properties, LC Response
07/15/2023
Thank you for taking the time to leave a review. We strive to create a positive experience for our residents. Its our understanding that the issues you mentioned have all been addressed and we apologize for any delays or misunderstandings on our end. If you have further concerns, we invite you to contact Cowboy Properties by phone at ************.Review from Julie A
1 star01/12/2022
Garbage. They treat you like youre not worth much except the money they can get out of you. Management plus maintenance do NOT care about you and your problems with things that need to be fixed in your apartment. We have lived here for over 10 years and have had multiple appliances fail and multiple concerns that they have brushed off. A broken dishwasher that they said they would fix had been broken for over 7 years. The toilet in the master bathroom has not been working for over 6 years and still has not been fixed or replaced. We have needed to call the corporate office in order to get the dishwasher replaced after over 7 years without a working one. At first, I thought the ****************** seemed like a good place to live but the management and maintenance have to be forced to fix or replace things in the different units, especially if you are not under the ***** community housing program. They are incompetent and unreliable. They ONLY want your money and do NOT care about you at all. They are unfair and EXTREME crooks. I do not recommend living here unless you want your money stolen!!
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