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Find a Location

Diversified Financial Services, Inc. has 1 locations, listed below.

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    Business ProfileforDiversified Financial Services, Inc.

    Mortgage Broker
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/15/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    11639 S 700 E Ste 200, Draper, UT 84020-8299
    BBB File Opened:
    9/3/2009
    Years in Business:
    16
    Business Started:
    4/7/2008
    Business Started Locally:
    4/7/2008
    Business Incorporated:
    4/7/2008
    Accredited Since:
    10/15/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Marc Truscott, Owner
    • Ms. Christy Truscott, Owner
    Contact Information

    Principal

    • Mr. Marc Truscott, Owner

    Customer Contact

    • Mr. Marc Truscott, Owner
    Additional Contact Information

    Fax Numbers

    • (801) 352-2343
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carson S.

    1 star

    04/11/2022

    Disclosure: I did not use the company, and they may perform excellent mortgage work. My complaint is solely about unwanted contact after having previously requested they no longer contact me again.I had been solicited by an individual at this company in March 2021 using a gmail address "dfsloan(name)" at gmail. Despite using a gmail email, they had included their company email address in the body of the email. I had already refinanced almost a year previous and did not want their services, so I responded and asked to be removed from her email list and not to contact me again. I then blocked the email address used in March 2021. That should have been the end. However, I just received an email today from the actual company email address (@ dfsloan) with a comment that she had spoken in the past and I should check out what she can do for me, et cetera. Clearly a canned, mass email. I don't appreciate that my contact info was shared between different emails. I had already requested to be removed from their contact list, and I had blocked the email previously used. My name was clearly not removed, and she used a different email to circumvent the fact that I had blocked the previous one.Their mortgage services may be great, but I can't recommend them given some spammy/less than ideal business practices.

    Diversified Financial Services, Inc. Response

    04/12/2022

    We Sincerely apologize for this. If you can please provide me with the Loan Officer whose email that came from (name)@dfsloan.com I will make sure this email address gets removed from their campaign.

    Customer Response

    04/12/2022

    Thank you; I appreciate your response and willingness to address this. The address I was contacted from this month was ******************* I had first received an email last year from ************************ Also, I just noticed something weird: when I hover over ******** email address in the body of the emails, it hyperlinks me to **************************************

    Local BBB

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