This Business is not BBB Accredited
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Mstar.net is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Mstar.net's rating include:
- Failure to respond to 3 complaints filed against business.
Factors that raised Mstar.net's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr Jon Hansen (CEO)Customer Contact: Mr Brett Larsen (Operations Manager)Mr Benjamin Gould (CEO)Ms Melissa Mifflin (Administrative Assistant) Scott Susman (VP of Operations)Ms. Melissa Valdez
Internet Services, Internet-Based Telephone Service, Television - Cable, CATV & Satellite, Telephone Service - Long Distance
Alternate Business NamesBurgoyne Internet Services, Mstar HNAC,LLC, Mstar Metro, LLC, MstarHNAC, LLC, MStarMetro, Mstarmetro,LLC, Mstarmetro.net, LLC, SpeedBundle.com LLC, Mstar.net, LLC
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