BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Comfort Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Comfort Solutions include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628
Type of Entity
Business ManagementMr. Chad Stephens, President/Partner
Heating & Air Conditioning Fireplaces Air Conditioning Repair Air Conditioning Contractors & Systems Heating Contractors Plumbing - Renovation & Repair
Products & Services
Comfort Solutions sells the following brand(s): Amana, Carrier, Lennox, Napoleon, Trane
Alternate Business NamesChad Stephens, Inc. Comfort Solutions Heating, Air Conditioning And Fireplaces Hartman Heating And Air, Inc. Robert Love Heating & Air Conditioning, Inc.
Chad Stephens is also a registered principal of Terran-Omni Group, Inc. The BBB maintains a separate report on Terran-Omni Group, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview