Customer ReviewsforBLVD HOME

Horrible customer **********************. Will not warranty a thing always an excuse. Will sell you a service/warranty but not live up to it. I will never buy another thing from them. Would not recommend buying from them.

The warranty from the mattress you purchased in 9-2020, is directly from the manufacture and it automatically comes with the mattress purchase. (No charge). It is not a BLVDHOME warranty. We sent a tech to your home, to measure impressions etc. There were a few small stains on the mattress which voids the Manufacture warranty. BLVDHOME does not make the warranty criteria, it is directly Looks like you also had a service call on a power sofa, with tears on the top and armrest, that you did purchase an extended warranty for. Also in 2020. We are living up to the warranty you purchased, as we will either be ordering parts for the torn pieces, or replace it, depending on availability from the manufacture. Your coordinator will reach out to you this week with an Update.

Bad flooring, carpet and appliances, especially the **** The *** is not level and has lifted up just about everywhere. Big gaps too. They have attempted repairs twice and still need a third that I doubt will solve the problems. The repairs have left huge ugly smears. Not sure if they can even be cleaned up. We moved in to this new home in October. It is now January and not sure when the third attempt at repairs will be. Buyer beware!***************************

The Fridge doors wouldn't align properly, and a replacement fridge was delivered and installed on Oct *******. The Dish washer door had a dent, we put a new door on order, and it was back ordered from the manufacture. When we received a new door from the manufacture it was defective, after ordering another door, it was installed and complete on 12-21-23. I understand that this was frustrating, and I apologize for the delay. With the *** we sent a 3rd party out to do an inspection on the floor The smears were residue from the filler that was used. and can easily be cleaned using a gentle solvent, and a cotton towel, We will send an installer to clean it. The planks haven't shrunk, it was determined that they were been installed over dust in a few spots. During the inspection the gaps were not detectable while standing. When measured were 1/10th of an inch and isn't a defect. The rock that was reported to be under a plank was actually a piece of drywall that was not under the flooring, but under a blue piece of painters tape that the homeowner had placed on the floor. We will replace the planks that are lifting from the dust. We have two boxes of planks and glue on order, and we will make sure that we make it a priority to get them replace when the product comes in. I apologized that this happened, we sincerely want all of our customer to be happy with their purchases.