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Find a Location

John Chevalier Collision Centerz has 1 locations, listed below.

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    Business ProfileforJohn Chevalier Collision Centerz

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Auto body repair for both insurance and private party.

    Business Details

    Location of This Business
    3520 Wall Ave, Ogden, UT 84401-4013
    BBB File Opened:
    11/19/1999
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Business Incorporated:
    8/5/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • J E C Development Inc
    Business Management
    • Mr. John Chevalier, President
    Contact Information

    Principal

    • Mr. John Chevalier, President

    Customer Contact

    • Mr. John Chevalier, President
    Additional Contact Information

    Fax Numbers

    • (801) 395-1964
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was sent to John Chevalier collision center through Geico, because I was in an accident and was rear ended. They were supposed to fix my bumper, and retail my car. I was called to pick up my car that was supposed to be fixed, I found that my car had several issues, my touch screen was shattered, and there was water all over the floor, I informed Chad, he had told me he was going to fix my screen and get it detailed again. He explained he hadn’t noticed the screen was broken and wasn’t sure why it was. He told me that he would repair it after he spoke to the detail shop. He then called me a bit later, explaining that he had bought a used screen to save him some money, and was going to install it. I had drove my broken car in the meantime, to save them some money like they had asked. I drop my car back off and they repaired the screen. in the meantime, I had received a call from chad again accusing me of leaving a mean yelp review, which I hadn’t. it was another customer with a similar name to mine. He apologized and called me to come get my fixed car. My screen still was broken since he replaced it with a used one, and my car was not detailed again. And I discovered my steering wheel was broken, and my gas was almost completely empty. I complained to chad and told him I was frustrated. I felt I was walked all over, chad assured me he would fix it all and that he was sorry and felt he let me down. So I took my car home while he bought my new screen, he called me again and I drove all the way to Ogden again and dropped off my car and got my rental, I got a call a day later saying my car was ready I had asked if they repaired everything we promised, the boy Kai said no we only fixed the screen. And he said I could continue to drive my rental. I spoke to the manager and they said they just bought this company and weren’t willing to fix the past company’s mistake. And I had to take my 1,000$ steering wheel damage and they expect me to pay my rental car bills.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Isaac E

    3 stars

    03/14/2023

    To start this off I have had my car fixed/repaired by then more then once and this is the first time I have had a problem with them. During this time I had my 2010 ****** Titan go in for a small repair from a fender ******. It took them 10 days and when I got it back it had a horrible smell of shop which isnt horrible just annoying. I also left there with a check engine lights and missing parts that they forgot to put back on. I wouldnt say dont go there but when you pick up the vehicle make sure to look it over.

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