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Business Profile

Computer Repair

EasyITGuys - Cybersecurity, Compliance, and Managed IT

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

5/5 stars

Average of 35 Customer Reviews

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Review Details

  • Review fromMary G

    Date: 12/22/2022

    5 stars
    ***** gave a solution, as well as options and a thorough explanation. Thanks, Easy IT Guys!

    EasyITGuys - Cybersecurity, Compliance, and Managed IT

    Date: 04/24/2023

    Dear ********************* for taking the time to leave a review. We are glad to hear that our team was able to provide you with a solution and options to choose from. We always strive to give our customers a thorough explanation of the issue and how we can resolve it.Thank you for choosing Easy IT Guys as your IT service provider.Best regards,Easy IT Guys
  • Review fromJAMES H

    Date: 12/21/2022

    5 stars
    THERE HAS NOT BEEN A SINGLE TIME THAT A PROBLEM HAS AROSE THAT THEY HAVE NOT MADE IT AN EASY FIX. I HAVE USED THEM FOR YEARS NOW AND DO NOT BELIEVE THERE IS AN BETTER IT COMPANY TO BE FOUND WITHING SEVERAL HUNDRED MILES. THESE GUYS ROCK.

    EasyITGuys - Cybersecurity, Compliance, and Managed IT

    Date: 04/24/2023

    Thank you so much for your kind words, *****! We are thrilled to hear that you have had a positive experience with our services and that we have been able to provide easy fixes for any problems you've experienced. It is our pleasure to serve you and we greatly appreciate your continued patronage.
  • Review fromPerry P

    Date: 12/07/2022

    5 stars
    We've been customers of EasyITGuys for 10-11 years. They have always provided us with timely, great service at a reasonable price. They keep us informed on the progress of a job and coach us on the use of our devices and software. Our recent service was with Blake, who removed viruses from a cell phone. It's great to have this service here in the St. Croix Valley.

    EasyITGuys - Cybersecurity, Compliance, and Managed IT

    Date: 04/24/2023

    Dear ************,Thank you for taking the time to share your positive experience with EasyITGuys. We're thrilled to hear that you've been a loyal customer for over a decade and that our team has consistently provided you with great service at a reasonable price. We're glad that ***** was able to remove the viruses from your cell phone and that you find our coaching helpful. It's always a pleasure to serve customers like you in the St. Croix Valley.Best regards,EasyITGuys
  • Review fromEdward J

    Date: 12/06/2022

    5 stars
    Easy IT guys were very helpful, Had a few issues and they fix everything to my satisfaction.
    Thanks again Easy IT Guys!

    EasyITGuys - Cybersecurity, Compliance, and Managed IT

    Date: 04/24/2023

    Thank you for taking the time to leave us a review, ******. We're glad to hear that we were able to help you with your IT issues and that you're satisfied with the results. If you need any further assistance in the future, please don't hesitate to reach out to us.
  • Review fromWanda B

    Date: 12/06/2022

    5 stars
    Easy It is always ready to serve. Today, Aaron did a great job with my little issues. I am always happy to chat with them and have them solve my issues. Nothing is ever too trivial even if I am being a little "techy dense" !!
    I shared that they helped me buy a new lap top a year ago and I had a huge hinge issue with the device going back to the factory for a fix. Easy IT insists that you buy adequate insurance when purchasing through them. That is great advice. I have my computer back with no fees to me at all !! Hopefully this issue will not continue beyond my Warranty. But I now know that I can probably get help with the repairs from Easy IT with the plan I carry. I was not really aware of that for some reason. Only issue is that I am in Florida & they are in St. Croix Falls. But I now have a very nice shipping box and will keep my hands on it in case I have to ship to SCF while being a snow bird in FL.
    I love that they take care of me wherever we roam. We are "homeless" in a 40 ft RV and land all over the country at some time or another !!

    EasyITGuys - Cybersecurity, Compliance, and Managed IT

    Date: 04/24/2023

    Thank you for taking the time to leave a review, *****! We are thrilled to hear that ***** was able to help you with your tech issues and provide great customer service. We appreciate your feedback and are glad that our advice on purchasing adequate insurance helped resolve your hinge issue at no cost to you. We are also happy to hear that you now know you can get help with repairs through the plan you carry. We understand the distance between us may be a challenge, but we are glad to provide shipping options for our customers. Thank you for choosing EasyITGuys and we look forward to serving you again in the future!

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