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Business Profile

Drafting Services

D J Residential Drafting Design

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/14/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 4, 2025 I Venmo-** ****** ****** of DJ residential drafting a $500 down payment toward final Blueprints. We spoke on the phone previous to that I let her know that I had drawn up the plan I want**, but I ne**** her to create it according to code and to createthe Space between 1300 and 1500 ft.We began emailing each other back-and-forth the drafts she was creating were not anything like I had drawn up, I she put my laundry room in an entryway, she mov** my breakfast nook into my main living area, she put the pantry closet and appliance garage directly inside my front door away from my kitchen, and I kept trying to reiterate that I want** MY design adjust** to fit, even if we had to r**uce to two b**rooms and r**uce the master b**room area and the main living area. The last blueprint she sent me mov** my front door over by my master b**room, and you walk** directly into a pantry closet and an appliance garage. I sent her a list of 12 things that ne**** to be chang** because she hadnt follow** my instructions previous to this design. Her response was no. She told me to find another drafter. I ask** her to refund my money and she said no that she earn** that and was entitl** to it. I told her that it was a down payment toward final Blueprints for her invoice and I have nothing that is workable to use and I have to hire another drafter. I would like my down payment for work not complet** of $500 refund**.

    Business Response

    Date: 08/20/2025

    My case is stated in the attached ***. The *** contains the entire timeline of our communication between each other (texts and emails). Nothing has been excluded or left out.

    The *** shows not only that I was competent, but that I was doing exactly has ***** has asked me to do, as she stated I haven't in her complaint.

    Thank you for your time and consideration in reviewing my case.

D J Residential Drafting Design is NOT a BBB Accredited Business.

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