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Business Profile

Window and Door Installation

Windows and Baths Unlimited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window and Door Installation.

Complaints

This profile includes complaints for Windows and Baths Unlimited's headquarters and its corporate-owned locations. To view all corporate locations, see

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Windows and Baths Unlimited has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/01/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      5-18-22 date of written contract. Sunday July 10th 2022 last message received from *********************** regarding work still to be done, gutters and downspouts color choice. Job was paid in full and never finished.

    • Initial Complaint

      Date:02/14/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contract was signed and deposit of $2500 made on 4/19/22. Work was suppose to be done in June of 2022.I was told numerous times that there was a supply problem. Finally, after numerous attempts to contact them, they never responded. ***** was the sales person. I want my money returned so I can go somewhere else to get the windows I need.

    • Initial Complaint

      Date:12/30/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We signed a contract with this company in June of 2022. They were supposed to replace all of our windows, replace our roof, replace all siding and gutters. We have given them a total of $20,500. The only job they completed was the roof. They stopped returning our calls regarding finishing the job. We just learned today that the company went bankrupt. We can provide all necessary documents via paper as nothing was done online.

    • Initial Complaint

      Date:10/11/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I put a down payment of $6000.00 on a sunroom project on 4-11-22. I have been calling and emailing to find out anything about this project. I get no answers. The project has a start date 8-16-22 end date 8-20-22. I need my money back.

    • Initial Complaint

      Date:10/08/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We signed a contract on 3 12 22 for the purchase installation of windows for our home. The project was to start on 6 18 22 and end on 6 22 22 we paid half up front which was $3955 total contracted would be $7911. They came to measure our windows on 3 13 22. We made contact with their office on May 19th 22 and June 3rd 2022 during those phone contacts they explained that they had Noted a delay at the factory. Writer reached out on July 14th 2 occasions July 18th and August 9th . none of these calls were returned to writer. During the last call writer requested a copy of the invoice showing that they had actually Purchased the windows for our house. Writer then sent a certified letter on October 1st 2022 asking them to respond with an invoice indicating they had ordered our windows. We have not heard back since 3 voicemails and one certified letter has been sent to them.

    Windows and Baths Unlimited is NOT a BBB Accredited Business.

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