Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Storage Units

Big Ring Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Big Ring Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Big Ring Storage has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKyle K.

      Date: 09/22/2025

      1 star
      I had over 3k in matco and snap on mechanics tools get stolen out of my storage bin. I called to report the issue and they said no cameras are working.?? Next day I called back again and they blocked my phone number, i called off a different phone and the mf answered and he stuttered like a drunk crackhead.This place is a scam, they dont have security cameras like the website says. They make there own ****** reviews, its obvious because they have over ten new reviews just one week ago and the reviews are stating exactly what they dont do for people.. Your stuff is not safe. They will charge your bank account twice a month. I cant wait to run into the owner or the maintenance guy

      Big Ring Storage

      Date: 09/24/2025

      This review is littered with inaccurate information. First off, this wasn't ****** unit, it was his mothers. He wasn't on the lease. When my manager met him, his lock was still on the unit. How was it broken into? He then claimed that his stepdad stole his items. We do have cameras, and he asked that we review 3 weeks of footage and had no solid timeline of when this event happened. This is not possible.We absolutely do not make up reviews. We put a push on recently to get more reviews, and you can see on ****** that has happened, and the majority are 4+ stars.The reviewer was never blocked.Double charging? Where is this evidence?My manager *** with gladly meet him and the ************** there to sort out his issue if that is what he requests.The review is inaccurate and also contains threats that are inappropriate.Big Ring Storage has 1000+ customers over 9 locations and our overall ****** rating is 4+

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.