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Business Profile

Real Estate Development

www.lotlauncher.com LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Development.

Complaints

This profile includes complaints for www.lotlauncher.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired lotlauncher to do a feasibility study on a piece of land I made a contingent offer on based on the results of this study. After difficult communication and being told Id get it the next day etc it would not arrive and I would t get responses to my attempts to reach out. Finally, I was told it was ready and I was sent an invoice that said I needed to pay the full amount to get the results of my study I paid the amount in full immediately and did not get the study. I paid in full 9/12/24 and was told I would receive it immediately upon payment. After several emails, and reaching out with no reply it took four days to finally get it. When I got it a meeting was set up to meet over zoom at which time I found out it was not complete and I would be getting the site plan and the rest of what I had paid for in the next couple of days that was 9/18/24. I have never received what I paid for it is October 9 and they are not responding to messages from me or my realtor last response I got was September 26 saying I would get it early the next week which has never happened. They have completely ghosted me at this point I paid ******* for an incomplete report, horrible communication and then to have them disappear on me since theyve been paid. I did not get what I paid for.

    www.lotlauncher.com LLC is NOT a BBB Accredited Business.

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