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Business Profile

Remodeling

Refresh Remodeling LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tina G.

    Date: 11/30/2022

    On 6/11/2021 we signed a contract with Refresh Remodeling to demo our old deck and replace with new one and add on a concrete slab at center of deck stairway. We Financed the project for approximately $15 thousand after finance approve and high interest rate brought total to $35 thousand being financed, which was paid to Refresh to complete the project. Completion of project was to be completed 7/26/2021. Contacted on 12/11/2021 by email from *************************** stating status of project and was told Unfortunately, we are moving pretty slowly with only one crew due to staffing issues. We are continuing to experience significant delays in material shipping and installations. At this point still no deck. On 1/4/22 received another email from *************************** of Refresh filled with more excuses. Approximately Mid February 2022 previous deck gets demolished, large trash container sits on property. Approximately two weeks later wood delivered deck gets started a week later deck completed. We made numerous calls and left messages daily to Refresh and ***************************, we went to office building which was dark. Emailed on 3/5/2022 asking to remove concrete slab from order no response to date. To date project still not complete and no response from company. *************** asking for payments because it has been over a year sense they believe the project was completed and they too have been trying to reach Refresh. Theres no problem paying for deck that was completed but the full project was not completed and full amount financed was giving to Refresh and they are no where to be found. We want the finance company to redo the financing but we are being told that it can not be done by the financing company it has to be done possibly by Refresh modifying the contract removing the contract slab. Refresh remodeling can not be found nor contacted. They just skipped out with money and did not finish the project. We are left with filing a civil suit to try resolve this issue.

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