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Business Profile

Computer Software

Pocketsuite

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAdriana S

    Date: 08/06/2025

    1 star
    Their ai payment processing system is flawed. I recently sold a package for 48 services and due to the large payout amount it was flagged. No one ever bothered to reach out, I kept seeing my payout pushed back to the next day, and the next day until I called and asked for an explanation. I was told they needed to confirm with the client which they did. They asked me to provide a signed contract with the client with price breakdown of services, I did. All this to get denied and told to issue the client a refund and that they could not issue payment to me. I have already provided 2 of the 48 services and I still have no explanation. **************** can not give me a specific reason why I was denied payout. This affects my business and the trust I have worked to build with clients.

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