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Business Profile

Security

Sirius Dignitary Security Service LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I met with Mr.***** ******* on March 20th, 2025 at 6pm at Focus. I was referred to this company by someone. Our interview was at a lounge/club with very loud music. He gave me two separate packets with security information. He stated I couldnt obtain a license until I went to the gun range. Those sessions would be held two Sundays out of the month. The training was $400 there was a service guarantee or my money back. I did not receive the training/service. ********** did not reach out to me anytime from March until June about trainings. I initiated every conversation about training since March and the training he offered only one was available on a holiday I was not able to attend. This man offered me a service and took my money knowing he was not able to provide the service. He is refusing to give me my money back that I paid in full on March 20th and forcing me to do a training I no longer have desire for. He is blaming me for being available one time for a training that shouldve took place 6 times since our meeting. I was only given one date because I asked him. If youre not able to provide a service a disclaimer should be involved. This is extremely bad business and I would not recommend him or his comply to anyone.

Sirius Dignitary Security Service LLC is NOT a BBB Accredited Business.

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