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Business Profile

Property Management

MVP Property Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I had rented a unit from MVP Property Management from April 2024 to June 2025. From the start of our lease, we have had nothing but problems. When we moved in, the unit (which was supposedly cleaned) had lots of items left from the previous tenants and was disgustingly dirty. My husband and I spent an entire weekend, helped by 4 other adults, cleaning the unit before we were able to move our items in. We notified ****** *****, the owner and manager of the business, and only got a response days later offering to give us $500 because of the condition.

    During the course of our lease, we had many maintenance problems at the unit. Each time we reached out to ******, it would take many days and reminders to get the maintenance issues resolved. Most notably was when the AC was broken in the summer and we went almost an entire week without any resolve from ******.

    Throughout the termination of our lease, we have continued to have horrible encounters with ******. It took him a full 30 days to give us our security deposit back, and when he finally gave it back, he deducted $125 for problems that were related to the previous tenants (which were noted when we moved in).

    I have heard from other tenants of his and they have all described similar accounts with ****** and this business. I would not recommend it to anyone, and would advise all people to watch out for this business.

MVP Property Management is NOT a BBB Accredited Business.

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