Reviews

This profile includes reviews for Aptive Environmental, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Aptive Environmental, LLC has 76 locations, listed below.

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  Aptive Environmental, LLC

  548 W 8360 S Sandy, UT 84070-6440

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  Aptive Environmental, LLC

  488 Lindbergh Ave Livermore, CA 94551-9554

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  Aptive Environmental, LLC

  4700 Northgate Blvd Ste 135 Sacramento, CA 95834-1148

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  Aptive Environmental, LLC

  733 Lakeview Plaza Blvd Ste E Worthington, OH 43085-4778

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  Aptive Environmental, LLC

  2 Ilene Ct Ste 7 Hillsborough, NJ 08844-1918

Review Details

• Review fromMeko H

  Date: 04/25/2025

  1 star
  BEWARE Shameful Business Practice!A ***resentative from this company came to my home and became visibly upset simply because I refused to open the door and chose to speak through the doorbell. I politely declined their overpriced service, and instead of leaving respectfully, the *** stood on my porch wiping his dirty shoes on my doormat while continuing to speak through the *********** this how you attract customers? This kind of behavior is unprofessional, disrespectful, and downright shameful. Businesses that condone this kind of conduct should be held accountable. I strongly urge others to think twice before engaging with a company that allows its ***s to behave this way.

• Review fromJamie H

  Date: 04/22/2025

  1 star

  Jamie H

  Date: 04/22/2025

  I cannot in good faith recommend a company that harasses people with no trespassing and no soliciting signs. Those who have them have them for a reason. Please learn to respect peoples properties. For those interested in services I recommend you look into the Aptive controversy before giving away your personal information or signing any contracts.

  Aptive Environmental, LLC

  Date: 04/25/2025

  Thank you for your feedback, *****. We understand how important it is for your property and privacy to be respected, and apologize that you had this experience. If you're open to it, we would love to speak with you to better understand the interaction you had and bring this to the attention of local leadership to prevent this from occurring further. Please contact us at ************************************* including any additional information you'd like to share. We are here to help!

• Review fromTrista E

  Date: 04/17/2025

  1 star

  Trista E

  Date: 04/17/2025

  Sales people solicit in private neighborhoods with a posted no soliciting signs. Do not have the proper permits. Refuse to leave when asked and often still solicit at 9 pm. They are confrontational and pushy. They were dropped off by their boss and left with no way to leave for hours. Very bad business practices.

  Aptive Environmental, LLC

  Date: 04/25/2025

  Hi ******,Thank you for sharing your experience. We're really sorry to hear about the concerns raised regarding our sales practices -- this absolutely isn't the impression we want to leave. At Aptive, we aim to treat every community with respect, and it's clear from your feedback that we fell short here. We'll be addressing this with our team to ensure our representatives are following all local guidelines and practicing professional, courteous behavior at all times. We appreciate you taking the time to bring this to our attention and will work to make things right moving forward.

• Review fromKelly J

  Date: 04/17/2025

  1 star

  Kelly J

  Date: 04/17/2025

  I had 3 sales people come to my house in less than 12 hours trying to sell me their product, i said no and was nice the first time, second time (one hour later) my daughter told them no and then the next day 11 hours later the same guy came over and did the same thing. I pointed at my NO SOLICITING sign and slammed the door!!! They said oh we are doing work at your neighbors. Whatever.

  Aptive Environmental, LLC

  Date: 04/25/2025

  Hi *****,Thanks for bringing this to our attention. We're sorry for the repeated visits -- that's definitely not the experience we want anyone to have. We'll make sure your feedback gets to the right team so we can do better about respecting signs and space. We truly appreciate you sharing this with us.

• Review fromLaura S

  Date: 04/16/2025

  1 star
  There salesmen come by several times a year on Segway scooters doing door to door sales. They ignore no soliciting signs and they don't leave when you tell them you aren't interested. Had one come by today, giving the same lie of a script as last time. They usually say your neighbors hired their company, and if you don't sign up, all those pests will come to your house. Had to tell at him to get off my porch and slam the door to make him leave.

• Review fromSamuel H

  Date: 04/13/2025

  1 star
  Absolutely horrible! Salesman solicited their services touting spider web removal from our screened pool area as well as mosquito treatments. First service was great and thorough. Unfortunately, that was it. I have had to call them back several times for spiderweb removal, after the third time I gave up and have been doing it myself. I am not sure what kind of mosquito treatment they are using, but it is definitely ineffective. I have had mosquitos in my home for the past two months! I cannot wait until next month when my contract expires. They are the worst!!!

• Review fromDonna R

  Date: 04/10/2025

  1 star
  The salesman *** approach me on March 29, 2025 to try to sign me up for Aptive pest Control. I told him i wasn't interested. After much pressure and telling me he signed up my neighbor, he would spray in and out of my house, and my storage sheds and back yard. After telling him no, he said he could do it for half price of $49 to give it a try. Nothing was ever said about an ********************************************************************* that when he does that it automatically signs with a signature. He even showed me about a dozen signatures with a different style. I come to find out he fraudulently used one of the signatures to signed an 18 month contract that I was not aware of. There are over 1200 complaints with the BBB about fraudulent service of this company using collection tactics to scare people into paying $199 dollars to get out of the contract. Of which I knew nothing about. Within 10 days there was already a siteing of a bug and spider that this one time service was to take care of. When I received notice they were to return in April for another service spray, I notified them to NOT spray. To CANCEL any more service that I DID NOT agree to in the first place. When I contact the company they are threatening me with a bill of $199 to cancel out of a 18 month contract, that i knew nothing about. The sales *** did not tell me anything about an 18 month contract. I immediately contacted my financial institution and canceled my credit card under the status of fraudulent activity. And told Aptive Environmental of my actions. They continue to tell me that I am responsible for the early cancelation. Should they harm my credit rating by turning this over to collections as i have seen them threaten other individuals, this will be taken to small claims court. They need to be stopped of taking advantage of elderly people, using scare tactics and lying to people just to get people to try their service. Then charge them $199 to get out of a fraud contract.

• Review fromChristina C

  Date: 04/08/2025

  1 star
  I wrote the manager for our branch in ******. To cancel my service the next day after walking my yard and finding granules all over my back yard after telling them they can't put that back there cause of my daughters goats. Well one of them got hold of them and we have been having issues with him ever since. I told him to cancel and he said he would after three days of no cancelation email and no response ce I told him I was calling corporate and making a complaint. He told me her would have someone from there *** reach out. Nothing the other day I got a reminder. I emailed him again telling him if anyone stepped foot on my property they would be arrested for trespass as I asked him 21 days ago to cancel service. Still nothing back.

• Review fromCarrie H

  Date: 04/07/2025

  2 stars
  The sales person was polite, persistent, and promised me many services. I asked for a business card so that I could call the office after I had time to research the company. He had no business cards and no information to give to me so that I could read the contract, have a copy of the contract, and actually know that what he was promising me was possible. I did not receive a copy of the contract the next day and still have not received a copy of the contract in my email (one week later). I have called the company 5 times, tried both the "waiting it out "and the "will call you back" options and finally got to talk with humans two times. I did receive a brief email response that tells the cost I will be charged after each service visit, but that email does not specify what the contracted services are or the frequency of the service visits. It took a full week to get inadequate responses to my questions so I was not able to cancel the contract within the 72 hour window. I would not recommend this company to friends or neighbors.

• Review fromBurke M

  Date: 04/07/2025

  1 star
  I have never used service with Aptive, but they continue calling me stating I owe them $52. I tell them this is in error since I have never used their services but they continue calling. Their incessant spam calling led me to register my phone on the national "Do Not Call" list. Despite this they continue calling.