Reviews

This profile includes reviews for Elite Warranty, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Elite Warranty, Inc.

  Mapleton, UT 84664-5012

  
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  Elite Warranty, Inc.

  PO Box 404 Springville, UT 84663-0404

  

Review Details

• Review fromRICHARD H

  Date: 10/09/2023

  5 stars
  OUR EXPERIENCE WITH ELITE WAS ALL 5 STARS FROM START TO FINISH, THEIR CUSTOMER ********************** IS GREAT

• Review fromCandace R

  Date: 08/30/2023

  5 stars
  ************************* and Elite Warranty was great to work with. I work for ***** Automotive we had no issues getting work approved and paid in a timely manner. Hopefully we will work with **** and Elite again.

• Review fromJacob M

  Date: 08/28/2023

  5 stars
  **** here with ***************** IT. I had the privilege of working with ***** at Elite Warranty on the support of their network. ***** was very professional and friendly and made the process of supporting them with their IT needs a breeze. Quick response times and thorough attention to detail. I look forward to working with ***** and Elite Warranty again in the future!

• Review fromMichael C

  Date: 08/15/2023

  5 stars
  Hello my name is ***** me and my Dad own an Automotive repair shop and we had the pleasure of working with Elite warranty. I delt with **** on the claims side and let me tell you when ever we have to deal with a 3rd party warranty compony we dread it if you own or work at a shop you understand why! However **** was great to deal with very easy straight forward person and made the prosses a breeze. Highly Recommend this company to anyone looking for a extended warranty for there vehicle!

• Review fromAlexis B

  Date: 08/14/2023

  5 stars
  Im had no issues at all while being with Elite Warranty and when I had to go about doing a GAP claim/cancellation, **** at Elite made sure I was taken care of! He was super helpful and kind throughout the entire process and Id highly recommend going through him if possible as h*** make sure he thoroughly explains your options and helps to find the best outcome for you!

• Review fromkayed b

  Date: 08/10/2023

  5 stars
  *********** was very helpful and had very fast response. Thanks, ****, for the help. I will recommend people to by your warranty.

• Review fromCindi M

  Date: 07/13/2023

  5 stars
  ************************* @ Elite Warranty thank you for your Service. Very fast and efficient. enjoyed working with you.

• Review fromKristin H

  Date: 06/04/2023

  1 star
  24/7 roadside assistance did not answer the phone at all. I called at least 20 times in one day and at first left a message then it rang and rang. No call back. Needed help with flat tire and was stranded!!! I called the number on the contract, 866------. I also called 801-908-----and the lady told me she only handled towing and to call the other number. Very frustrating. What did I pay $2999.00 for??????????
  

  Elite Warranty, Inc.

  Date: 06/22/2023

  We are sorry for your frustration. The *************************** has experienced some issues with their phone lines. Hopefully the issues have been resolved. If you had to get your own tow company to tow your vehicle, please contact Elite Warranty *** to receive a reimbursement up to the max ******** of your Roadside Assistance ********. You will need to submit a copy of your paid invoice.

• Review fromAaron F

  Date: 04/19/2023

  1 star
  PLEASE, PLEASE, PLEASE do yourself a favor and listen to my post. If all the terrible circumstances I have gone through with this garbage company can be for anything, I hope it is to prevent another honest customer from being duped by these charlatans! First off, if you read the fine print, youll see youre better off just paying for ************ than have to go through the hassle of dealing with Elite Auto Warrantys version of customer ********************** which is essentially a paid stooge meant to do everything they can to nickel and dime you from taking any responsibility for your cars repairs. If you read the fine print youll see that youll pay more out of pocket for their warranty than youd pay for the problem yourself. Take my first hand example as case in point: I paid about $2400 to have my car covered. The engine, transmission and other expensive miscellaneous parts. The warranty sounds great until you have to use it. My transmission unfortunately went out, I called this garbage company expecting a full repair. They stated that they only would cover up to $2k for a transmission replacement. Thats great if you drive a riding lawnmower, but for most cars on the road today, youre paying well over 2k for a transmission. I was upset but came to terms with their insanely insufficient $2k repair *** pay out. When I finally had the car repaired I was confused as to why they were only going to cover $1600 of repairs even though the transmission cost 4k to fix. Soulless insurance claims manager ****** explained to me they only cover the transmission and labor. They dont cover any of the hardware, new transmission fluid or other related costs to the transmission. So in my circumstance, I paid 2k out of pocket for the repair and they covered a measly $1600. And mind you I paid $2400 for the policy. They are still in the green about $800 from me, even though I made a transmission claim. Pay day loan companies have more integrity. Please go anywhere else.
  

  Elite Warranty, Inc.

  Date: 04/27/2023

  I am sorry that this customer is upset. However, ********************** paid for the used transmission ($669.13), new bolts ($24.39) and book time at a reasonable labor rate for the labor to replace the transmission ($945) for a total of $1638.52 (of the max ******** of $2,000). This leaves the customer $361.48 transmission ******** for any future transmission repairs. The contract states that the customer is always responsible for diagnostics, fluids, filters, taxes and all non-covered items. The customer still has ******** on the other covered items up to $3,361.48.

• Review fromAndrea M

  Date: 03/29/2023

  5 stars
  **** provided me with the best customer ********************** he was just very helpful. He went above and beyond to make and help me understand my contract unfortunately for me, my contract was canceled due to a mess up on the car dealership and but he was happy to help me and refund me he even went the extra mile to help me take care of a few other things. He did a great job on explaining to me things about the contract that I had no knowledge about. I definitely recommend going through these guys. In fact, I have another gab claim open through these guys on my new car.