Reviews

Review Details

• Review fromDavid T

  Date: 09/17/2025

  1 star
  Worst company ever. Talk about scam after scam. I have been with reeder for 7 years and have never been told the real truth about charges. After being here for that long and having dogs live with me, I surprisingly got a comply or vacate notification because my friend brought her dog over to visit. Reeder is now charging me $575 for unauthorized pet on property. Apparently I need to call and get permission to have guests now? What am I 10? The property is in complete shambles, the ceiling is dropping, cracked and drops particles down when the neighbors walk upstairs. The carpet tack strip has been exposed and my request to have it fixed was never addressed, deleted from our tenant portal. We are charged for a "bennifets" package every month of $40 never have I seen any bennifets. We pay for an air filter program that we never get, maybe 1 every 6 months but pay for it every month. I have never been late on paying rent and the condition of my unit is always super clean. Do not do any business with these gross a** people. Any chance they can squeeze money out of you they will. **** and company should be ashamed of how they conduct business. Again do not rent from Reeder!!

• Review fromChristina B

  Date: 05/07/2025

  5 stars
  Reeder Property Management went above and beyond to make sure I received my entire deposit I paid upfront when I move in. Almost 4 years later, *** is such a caring and professional Property Manager. The entire team at Reeder deserves alot more shout outs with positive feedback . Thank you all.

• Review fromSydnee P

  Date: 09/28/2023

  1 star
  There was no communication regarding policy changes on a lease renewal. Remind you, a LEASE RENEWAL, not a new lease. Did I make the assumption that the previous lease agreement would transfer over and I would just sign the same lease, yes. But there was no communication from Reeder regarding the changed policies. The original lease had 1 pet approved, the new lease did not. When they came for the inspection, they found there was an animal. Not trying to hide it or anything because I thought it was fine especially from the lack of communication they provided. My cat is also approved as a ESA animal and they did not send me a new pet screening to provide her documentation, again if this was not provide I assumed it was transferred to the new lease. They charged me a $575 FEE, which is more than it cause to spay the animal. They made no exceptions. They had a minimum violation fee of $100, which due to my good payment for the last two years and zero violations, that should have been my maximum charge. They now gave me ONE day to pay $575 or I get charged late fees which is just in human. Who has that kind of money, because if I did I sure as **** would not be renting this dump from them. Beware of these *********, the person who gave me this news was Kiersten O******** and did absolutely nothing to fend for her client. Again my pet is approved as a ESA, didn't ******** mater one bit.

• Review fromDragontail H

  Date: 08/29/2023

  1 star
  I would give negative stars I spoke with the owner prior to moving into the home - he assured me that when we moved (after a temp stay while our house was closing) we would get our deposit back. The "manager" accused us of flooding the house when we moved out however thank god I had a videoed walkthrough with her- the place was filthy and they wouldn't give my keys to my mailbox for 2 weeks BEWARE DO NIT RENT FROM THEM

• Review fromIsaac C

  Date: 06/15/2023

  1 star
  They have charged us left and right for no reason at all. It was stated in the information for the house that it had granite counter tops, a working hot tub, and that the house was move in ready. They charged ** a double deposit, but yet the counter tops are ****** concrete. The hot tub does not work and looks like it hasn't worked in ages, we kept getting locked out because of the front door handle, the upstairs shower did not work, half the interior doors can't latch due to blown out door jams... I can't access the garage unless i enter through the back, because they refuse to fix the garage door opener. They just charged ** again because apparently they sent a person to the house to work on sprinkler system, but we weren't home... we never told them we would be home. **** is rude and refuses to listen to customers. And we have been told by many people, that they will do anything to keep the entire security deposit upon move out. And they never return calls!

• Review fromJO B

  Date: 05/04/2023

  1 star
  I wish I would have read the reviews on them before ever getting involved with them!! I really hate to leave reviews, especially bad ones but I feel others need to be forewarned. They definitely take advantage of the "little man". I rented a townhouse from them for 2 years and it was nothing but a headache. I stayed in contact with them through emails, texts and voicemail but they were horrible at getting back to me. They overcharged me for utilities, water, sewer and garbage, a tenant package where filters were supposed to come to my house every 3 months and never did. Reeder added on $700 of unwarranted fees and in the end when my lease was finally up I cleaned the place and filled all the nail holes in the walls for them and they kept my $1400 deposit and charged me an extra $500 for damages done to the place. WHAT?!!! I was a property manager for years and know how to clean a place but they took advantage of the system. During my second yearly inspection with them, their guy even said that this is the cleanest place he's ever had to inspect!! This is the worst business I've ever had to deal with and I caution you to be careful when dealing with them. This is not their first time taking advantage of people and sadly it probably won't be their last. DON'T BE THEIR NEXT VICTIM!!

• Review fromLadd C

  Date: 03/20/2023

  1 star
  Nothing but lies about condition of property. Leaking drains and faucets, interior doors broken in half, hole through to exterior. Not cleaned at all. When asked about condition of residence we are being told that we accepted everything when lease was signed from another state. This is one of the worst businesses I’ve ever worked with. Highly DO NOT recommend.

• Review fromZachary S

  Date: 12/31/2022

  1 star
  NEVER RENT FROM THEM. I wish I could give them negative stars because they don't deserve any. My wife and I rented a town house from the owner, but he handed the property over to Reeder about 2 months before we moved out. I'm so glad we didn't have to deal with them for longer than that! This company is full of idiots and crooks. They never answer the phone, and their communication is horrible once you do get ahold of them. If you try to contact them, one person will tell you one thing, and later another person will contact you and say something different. When we did move out, they wanted to charge us an outrageous amount for cleaning and repairs. However, we kept the town house in good shape, and we deep cleaned according to their cleaning list. When we asked for itemized charges, they couldn't provide them because the cleaning hadn't been done yet! They didn't have the town house inspected and cleaned until two months after we moved out. Of course things are going to get dusty and dirty again after that long! Then, when the cleaning was done, they showed us their bill and tried to charge us for more than what they were being charged! They also claimed we had left property on site, but we hadn't. We provided date-stamped photos proving that the materials were there before we moved in, and they still wouldn't remove the full charges. After fighting with them for 4 months, they slightly reduced the charges, but when compared with the bill, again, the amount they reduced was less than the amount they were trying to charge us for the corresponding items. They clearly overcharged us, and when we asked them about it multiple times, they gave no answer. Again, this company is a bunch of crooks. The 5-star reviews on their website are obviously fake ones they paid for. When you see their low ratings on ****** and Yelp, you see honest reviews about the same things I'm mentioning here: horrible communication and stealing people's money.