Reviews

This profile includes reviews for EverLights's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

EverLights has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  EverLights

  1971 W 700 N Ste 202 Lindon, UT 84042-1483

• 

  EverLights

  1431 E 80 S Lindon, UT 84042-2245

Review Details

• Review fromJean-Paul P.

  Date: 01/05/2023

  1 star
  The EverLights product and service are deplorable. We started having lights go out within the first year and then after the 1 year, we had to have several technicians out to fix multiple problems including lights that don't turn off, lights that don't illuminate correctly. The customer service does not care about helping resolve issues. I strongly suggest that if you're considering buying EverLights, do not. They are a waste of time and money.

  EverLights

  Date: 01/06/2023

  We are sorry you feel that way. We coordinated a time that worked with your schedule to come to your home. We gave you a notification the day of that we were on our way. When the tech arrived on your door within 20 minutes you refused to open the door to allow him to service your product. You proceeded to verbally assault our staff and were kindly asked to de-escalate. Your attack involved belligerently throwing curse words at our staff. We instructed our staff to leave your home and you were told we are not going to put our staff in potential harm's way. If you change your mind we would serve you.

  Jean-Paul P.

  Date: 01/06/2023

  For anyone reviewing this, please note the lack of customer service below. To clarify from my position, I confirmed that the tech could come on 1/5 but no timelines were given on when the tech would arrive; additionally, there was no confirmation that 1/5 was even accepted by EverLights. I work at home and I was in the middle of several meetings that I could not step away from. Yes, I received a call from the tech 20 minutes before he showed up that I could not answer and he left no voicemail nor a text message so a guy shows up with short notice and I could not step away from my meetings. Had I had even an hour's notice, I could have rearranged my schedule to ensure I could have answered my door. I was not throwing curse words at their staff, only trying to get my dog to be quiet while I was on my calls. For anyone reading this, please note adverserial climate that EverLights incites. Please, if you're considering EverLights, do your due diligence, look into all available options as these lights have not worked for us consistently. When they did work after getting a tech out, they looked great and we loved them, but we have been discouraged from using them as they would repeatedly stop working or lights would become discolored, or whole strands would stop working. We were told to follow the same steps to troubleshoot them ourselves which never worked and only by paying the $50 fee to have a tech out was the only way to get them to work. We had Everlights out at least 4 times to correct the issues and it only took 6-8 weeks for something else to go wrong. This product is not worth the cost, and I'm extremely dissatisfied as a customer. My hope is that you will reconsider going with EverLights so you don't have to deal with the same issues we have had to deal with.