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Business Profile

Project Management Software

JobNimbus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Project Management Software.

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Review Details

  • B. H

    Date: 07/22/2025

    We started with ** when they were new. As a bare bones client manager, it was ok. Met our needs but has been notoriously glitchy. If you reached out to Tech Support back then, they were always helpful and really wanted you to be happy. over time they have tried to expand by purchasing a roofing manager last year (2024) and rolling out their platform. It's awful. The bug issues are constant, the format is reminiscent of 1999, emails do not get sent to you, etc. I mean, it really has gone down hill-which wasn't very far to go to begin with. Oh and tech support, yeah, not happening. You will be told it is you and they cannot help you. I knew more than the supposed tech support did! If you really only need a way to send out estimates and invoices and keep track of your client list beyond pen and paper, this will work for you. Not greatly but it will work, It's very limited in it's information or ability to search. For a one man band, this would probably suffice, but why pay for it? A notebook and computer will do what you need.If you need reliable service, look elsewhere. My conclusion is that most of these types of companies are created with hopes and dreams...mostly of fleecing folks...all have complaints and problems...it's tech, things go wrong. What you want is to have it not affect your client's ability to contact you, get caught in spam filters constantly, or have information be corrupted. That is what happens with JobNimbus. Clients suddenly changed to Archives even though you just put them in for Waiting for Estimate. Client emails never getting routed to you...ever. You just happen to find them weeks later only to reach out and they obviously went elsewhere by then. Oh, and the endless inability to create a straightforward estimate that doesn't have a 5 page intro. You can "turn them off" but not really, that's what they tell you. And editing? Forget it, you will have two edit it several times only for the system to say it isn't available right now.

JobNimbus is NOT a BBB Accredited Business.

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