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Find a Location

Maaco Auto Body Shop & Painting - McKinney has 1 locations, listed below.

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    Business ProfileforMaaco Auto Body Shop & Painting - McKinney

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    190 Industrial Blvd STE A, McKinney, TX 75069-7221
    BBB File Opened:
    9/19/2016
    Years in Business:
    8
    Business Started:
    5/2/2016
    Business Started Locally:
    5/2/2016
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Maaco McKinney Texas
    Business Management
    • Lucia Chang, Owner
    Contact Information

    Principal

    • Lucia Chang, Owner

    Customer Contact

    • Lucia Chang, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a car through Carvana it came with damage therefore they sent me to Maaco to get the small scratches repair and fix a frame. My car was with them for one week. When I picked up my vehicle the drink holder was broken. Amy the manager was very nice and said that they will call me to bring the car back to fix it. It has been over 5 months and they keep avoiding me. They broke my drink holder and try to blame it on my dealership that the drink holder was already broken. I drove the car for a week before dropping it off and the drink holder was not broken. I feel because I'm a single female and a minority and my English is not perfect when I speak it, they just brush me off. They keep telling me they waiting on the claim to go throughCarvana my dealership, but they didn't damage it therefore they already told me damages done at the shop are the shops responsibility. It's not fair that they as a big known company are treating me like this.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Central Texas

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