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          Find a Location

          Universal Melody Services LLC has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Universal Melody Services LLC

              8605 John Carpenter Frwy Dallas, TX 75247

            • Universal Melody Services LLC

              5756 Lbj Fwy Dallas, TX 75240-6335

            • Universal Melody Services LLC

              713 Fm 1960 Rd W Houston, TX 77090-3401

            • Universal Melody Services LLC

              11902 Galveston Hwy Houston, TX 77034

            • Universal Melody Services LLC

              21734 provincial Blvd #280 Katy, TX 77450

            Business ProfileUniversal Melody Services LLC

            Music Instrument Store
            Multi Location Business

            Contact Information

            8605 John Carpenter Frwy

            Dallas, TX 75247

            Get Directions
            Visit Website
            (214) 905-8614

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Universal Melody Services LLC has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Universal Melody Services LLC

                8605 John Carpenter Frwy Dallas, TX 75247

              • Universal Melody Services LLC

                5756 Lbj Fwy Dallas, TX 75240-6335

              • Universal Melody Services LLC

                713 Fm 1960 Rd W Houston, TX 77090-3401

              • Universal Melody Services LLC

                11902 Galveston Hwy Houston, TX 77034

              • Universal Melody Services LLC

                21734 provincial Blvd #280 Katy, TX 77450

              Location of This Business
              8605 John Carpenter Frwy, Dallas, TX 75247
              BBB File Opened:
              12/2/2004
              Years in Business:
              17
              Business Started:
              11/15/2006
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Brook Mays Music
              • Universal Melody Services, LLC
              • H&H Music
              • Universal Melody Services
              • Melody Finance
              • Brook Mays Music - Online
              Business Management
              • Mr. Bill Everitt, President
              Contact Information

              Principal

              • Mr. Bill Everitt, President

              Customer Contact

              • Mr. Bill Everitt, President
              Additional Contact Information

              Fax Numbers

              • (214) 905-5031
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/20/2021

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I rented a trumpet from Brook Mays 2020 and returned August 2021. At the time of return there was a balance of 200.00. I advised the manager at the store the balance will be paid next week. He said okay thanks. Never once did he say by next week the account would be turned over to the unprofessional Professional Receivable Solutions Collections Agency. I called Brooks Mays to make the payment and at that time the payment wasn't accepted and I was referred to collections. I called PRS and the representative stated something is wrong with his system and he would call me back. Never did I receive a call back until a month and a few days later. There were extra charges tacked on. The representative was trying to force me into setting up an arrangement that day of which I declined. He start sending messages with my social and being disrespectful in text messages if I don't answer the phone. I want to pay the balance of 200.00 but not to PRS because I don't trust them with any information.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              James T

              03/15/2023

              They are horrible. They sent me to collections. When I called them they told me to shut up and then hung up on my wife. When we called another store the guy politely said that they made a mistake and had 2 different acounts on file. They then said they were going to reimburs3 me from the money that I have overpaid. Fast forward 15 minutes we start getting emails about ** owing money to collections. I tried calling corporate again and they just kept sending me to a voicemail box that was full. Look I want to know if I owe money or I don't owe money.

              Universal Melody Services LLC Response

              03/20/2023

              The customer has been contacted by our Regional Manager. It is our understanding that this complaint has been resolved and the customer has agreed to "remove" his complaint.

              Local BBB

              BBB serving North Central Texas

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