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Find a Location

On The Spot Moving Company has 1 locations, listed below.

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    Business ProfileforOn The Spot Moving Company

    Moving Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10637 Royal Club Ln, Dallas, TX 75229-5048
    BBB File Opened:
    1/25/2016

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Worst move ever. If you read their other ****** reviews people have had similar though those are dated which leads me to believe there may be some friend reviews. Showed up two hours late to my move. (Scheduled at 8 am came at 10). Did not wrap my furniture in *************** but two pieces. Most were unwrapped. The few that were wrapped had serran wrap but only that and only half. None of the furniture was secured. The furniture laid all over each other like Tetris pieces that fell. They carried one box at a time when i asked where ****** were they said they had six. Never used. Making it longer of a move and tiring them faster. You could hear them ding my stuff on the walls. I had to move my stuff too. I had to also break down my bed and heavyweight stand and rebuild them. By tvs remained unwrapped also. They left a lot of my stuff outside on the sidewalk. Had the ***** the complain bout the Powerades i bought n snacks do i got more. Broke a shelf n told me I could still use it. Damaged my furniture. Got blood on my furniture. Tried to man handle my elliptical when it didnt go down from the upright position to which i said you break it you buy it. Myself and my friend requested insurance info to which we were not given. Even on breaks they denied they damaged stuff. I was so mad and my friend at that point was like s**** it this is bad if the owner isnt helping. 6 hour love. The worst ever. $1000. Itll cost more to fix what they broke. I text him today on 9/6. Lets see what turns up. I want a refund. In full. Or i want all my furniture replaced.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Central Texas

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