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Find a Location

Medical City Children's Hospital has 1 locations, listed below.

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    Business ProfileforMedical City Children's Hospital

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7777 Forest Ln, Dallas, TX 75230-2571
    BBB File Opened:
    10/2/2013
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Management
    • Ms. Pam Tate, Director of Community and Public Relations
    Contact Information

    Principal

    • Ms. Pam Tate, Director of Community and Public Relations

    Customer Contact

    • Ms. Pam Tate, Director of Community and Public Relations

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hi my name is ***********************. I am at medical childrens medical city Hospital off of Forest Lane. Ive been here almost 2 weeks now I was on the sixth floor ********* in 610. I had a seizure to where I needed to be transferred to ICU now **** 8E building 856. They have lost my shoes. No one knows where my shoes are. They are orange with the rebel part on the outside is white my shoes changed or white. No one knows where my shoes is. I have not been able to talk to a charger nurse or a manager at all at this hospital. I do want to make an investigation because Ive been getting put in a circle every time I call no one no Manager no nothing has came and spoken to me. No one is trying to help me find my stuff, at this point they need to be fired. They shouldnt work in a hospital or anywhere if theyre gonna steal from patients because I know that they wouldnt want no one to steal from their family since this has happened to me I dont care what happened We need to go to court I do wanna make press charges against whoever it was that stole from me. I have all of my other belongings I just dont have my shoes I really need a manager I need someone thats really going to help me find out where my stuff is because the people here at this hospital is not trying to help me at all in at this point, I feel that I am by myself and I would like to press charges on everyone. Im done trying to be nice to these people talk to these people with common sense because they are not trying to help me at all. that is why Im coming to yall I need help ASAP because I dont know what theyre doing at this hospital , because if you have people that work in your business and that is still in Front, patient needs to be fired. I dont care if they do have a family to support they not ***** is I was in here they dont care because its not their stuff or their family stuff getting taken I need the police and everybody to help me if I cannot get help. I will make sure that I find someone that who will help me. I know yall are Better Business Bureau. I know that yall will help me. I need yall help ASAP because the people here at this hospital is not helping me at all is wrong with no one wants to help you find your stuff but if they s*** come up missing, it would be werewolf or World War III in this month but since its not there, they dont care as much. I dont know what else to do at this point, I feel that I am alone because I have been spoken to no manager no nothing, and I do need to speak to the head person of this hospital .

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