Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dallas Landscape Lighting has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dallas Landscape Lighting

      17800 Dickerson St Ste 215 Dallas, TX 75252-3025

    • Dallas Landscape Lighting

      PO Box 1168 Rockwall, TX 75087-1168

    Business ProfileforDallas Landscape Lighting

    Electrician
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Dallas Landscape Lighting has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dallas Landscape Lighting

        17800 Dickerson St Ste 215 Dallas, TX 75252-3025

      • Dallas Landscape Lighting

        PO Box 1168 Rockwall, TX 75087-1168

      Location of This Business
      17800 Dickerson St Ste 215, Dallas, TX 75252-3025
      BBB File Opened:
      9/14/2011
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Contact Information

      Principal

      • Mr. Jesse Maupin, Owner

      Customer Contact

      • Mr. Jesse Maupin, Owner
      • Ms. Christina Morales

      Industry Tip

      BBB Tip: Hiring an electrician

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      DLL states on invoice warranty note-“all products installed carry 10 year replacement warranties” they installed two pool lights 4/16/2015 and one of them is out. I’d like for them to honor their stated warranty. My husband and have left multiple voicemails. We’d like the light replaced under their own warranty note on the invoice.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle K

      1 star

      10/17/2022

      I have landscape lighting by FX. Dallas Landscape Lighting is listed as a certified reseller for this brand. I had three service calls over the past 6 months. When I called, I was not informed of the pricing. I was just told someone would be out to fix the issue and the workers told me I would be invoiced afterwards. First time was to repair a chewed wire ($250). Second time was to replace 2 LED boards ($250). I was charged $500 for BOTH service calls. Third service call was to replace 2 different LED boards and my invoice was $500. I called to ask why it was double what they charged me previously and was told he was trying to give me a break on the first invoice by only charging me the service fee of $250 plus the fee for the two LED boards. He said their service call is $250 and the boards are $125 each. Seriously? Licensed professional plumbers and master electricians don't even have a $250 service fee. On the third service call the guys were literally at my house for 10 minutes **** $500 to replace 2 LED boards that cost $25 each (the previous receptionist told me what they cost). I understand marking up but this is outrageous. Although my bill was reduced in half (which was completely reasonable), he told me not to use them anymore. I guess if you don't allow them to completely take advantage of you they don't want your business. If you are a homeowner with an interest in landscape lighting or repair to existing lighting, stay clear of this company.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.