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Find a Location

Auto Clinique has 1 locations, listed below.

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    Business ProfileforAuto Clinique

    Auto Repair

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    17921 Preston Rd, Dallas, TX 75252-5739
    BBB File Opened:
    12/3/2009
    Years in Business:
    16
    Business Started:
    8/28/2007
    Contact Information

    Principal

    • Mike Arany, Owner

    Customer Contact

    • Mike Arany, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    the business did work on my jeep without my written consent. the shop also claims to have used all factory parts which i dont believe due to me not seeing factory markings on the replaced parts. They also are charging $65 a day for storage fees when i thought the legal limit is $35 a day.
    Read More

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Cynthia M

    2 stars

    02/19/2022

    Auto Truck April of 2022 Weeks Later clutch went out. Took it to Auto Clinique had clutch replaced got it back heard noises took it back in four months later adjustments were made gave it back to me. Clutch ended up going out after the first of the year had to take in for the warranty then they added had to add a flywheel which was not told to me the first time. And also I had to have a catalytic converter put on. Within 3 to 4 months I hear noises again check again they said they heard the noise they greased it up. Before Christmas clutch went out again they told me it's the transmission I had it picked up took it to ***** Transmission they asked who did the clutch work on my truck they said this is not right. Took it back to Auto Clinique and had a meeting with owner Mike and assistant Robert. Now it was going to have a third clutch and it wasn't under warranty. I told them it's not the transmission. Now they had to replace another flywheel they said. Also I was having them check my catalytic converter I have had codes and replace parts and the Upstream what should have been done but it's still putting out codes. My first invoice had part numbers 2nd and Boise on warranty repair and adding the cat and the flywheel had no part numbers when I returned it a deal was made for $800 and that when they took it apart they would let me come look at it they did not call me they had it for about 5 days called me and said it was fixed. Clutch went right to the floor and then it started getting pumped up more seems to be doing okay but still getting codes for cat. I have spent $3,000 on this truck and a year-and-a-half 3 clutches flywheel a cat and I had a tune up done on I replace spark plugs I put an upstream air fuel sensor on and two other O2 sensors. They said I've never replaced the Upstream I've done it twice. I found a warranty that I had recently that said it was 24 months. Mechanic should have told me replace the clutch the flywheel has to be replaced as well didn't you say that till the second clutch third clutch I have no idea try to pin it on the driver me. I've owned standard cars for 30 years. As of February 19 2022 I still have codes up and head replace another Upstream again. Is my catalytic converter has been even replaced after I was charged for a new one no part number. I would not recommend anybody to go to this they try to work with you but they make you feel like you did it I have a feeling I'm going to sue them for the all the cost back by then putting something in and not telling me then telling me something else and not putting in an aftermarket part it's a nightmare and I can't do this anymore I know cars fairly well I've explored it I've talked to people but this I'm at the end of my rope. I'm going to get an attorney and ask for a certain amount of money and show him pictures and receipts of what I've done and getting ready to get a Diagnostics on my cat to see if it ever was replaced or if I was just charged for it. Something's not right and I'm out over $3,000 in a year and a half.

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