Business ProfileforBlue Ribbon Cleaners

If I could give 0 stars I would!! This has to be the worst customer service I ever received! I should have left town HOURS ago for a wedding!!!!! I took my bridesmaids dress here two weeks ago just to have the top taken in 1 inch. I asked if it would be done by the 13th and the receptionist assured me it would be done way before then. Yet on the 14th, the day after the requested date, my dress is not even at the cleaners. I never received any calls with an update. I’ve now called three times today and each time the receptionist assured me the person would bring my dress after she got off work at 4 PM. She even said she would stay late if she had to. I called at 4:15pm to confirm a pick up time. I even offered to come at 4:45pm stating I knew they closed at 5pm. The receptionist said as soon as the lady got there, she would call me. I called again at 5:30pm and they’re now closed! I went up there and no one was there! Seriouslyyy!! This is BAD business!! You think a place that has been open as long as this would have better service. This town deserves better than this! If you can find any other alteration services, I recommend trying them first!

I am sorry you feel this way. There is no understanding for other people time and life which is fine you can have your opinion but the lady doing alterations has a full time job that is 40 hours along with a drive to and from her job. There was a miss communication between when it needed to be done it just got miss communicated. I am sure you can find someone else that does nothing but alterations to take the next thing to. I am sorry I have to have a full time job to keep cost down on alterations. I hope the next time you have to get something altered you can find someone that just does that all day long. Please except my apologies. Have a good day.