Reviews

This profile includes reviews for Metropolis Technologies Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Metropolis Technologies Inc. has 36 locations, listed below.

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  Metropolis Technologies Inc.

  Nashville, TN 37201-1935

• 

  Metropolis Technologies Inc.

  Indianapolis, IN 46204

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  Premier Parking Metropolis

  525 Shelby St. Detroit, MI 48226

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  Premier Parking Metropolis

  525 Shelby St. Detroit, MI 48226

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  Premier Parking

  1213 Hermann Dr. Houston, TX 77004

Review Details

• Review fromDon T

  Date: 07/31/2025

  1 star
  I wish I could leave a no star. From here on out, I will avoid any place that uses this company. They want to charge you every time you leave and enter a lot, even when you just arrived, and have no choice but to leave to grab a bite or what not. I have had other issues in the past where I have spent a lot of time having to call and show proof (understandable) of their error, in order to be reimbursed. Both time it took days of back and forth. You can't just just someone on the phone the first try. Why would a lot want to charge you for "overnight", then on the same token get you every time you leave and return. It is one or the other. They should state it clearly and be sure to have it in bold letters so everyone is aware.

• Review fromReggie D

  Date: 07/28/2025

  1 star
  Negative 1 these people are sad sorry and all of the above. ********* parking was that good but compared to these people they are 100xs better. At the ****** the trash stays full the stairs are NASTY THE SMELL BAD TRASH EVERYWHERE...the deck is not safe at all the doors never work for the residents ANYBODY can park the night club across the street late night loud harassing women. When you call the manager he does nothing but tell you lie after lie. The doors where never like this with ********* never. All they tell you is we will get people license plates are you serious after the fact. Its a matter of time before these people allow someone to really get hurt....Metropolis is the WORST

• Review fromLisa C

  Date: 07/19/2025

  1 star
  Parked for less than 2 hours—would leave 0 stars if I could: The Metropolis scan code gave us no option to select an amount of time & defaulted to 12 hours. We even downloaded the app prior to completing the transaction in hopes that allowed us to select a shorter parking time. We could not find an option to do that either. What a confusing & frustrating system with no help given after contacting them numerous times. We travel to larger cities quite often & utilize paid parking & have never encountered such a horrible system to pay to park. Needless to say, I’m sure many people like us are WAY over paying to park & the terrible Metropolis system allows them to profit exponentially from this non-user friendly method.

• Review fromTom Z

  Date: 06/24/2025

  1 star
  Charge showed up on my Credit card from these guys in Nashville, Tenn. I checked online and no other information other than parking charge in Nashville, I live in Ohio so I called. Customer service was barely understandable and I have good hearing and am used to accents but it was determined the change was legit for parking in Ohio. I wanted to talk to a supervisor about why there was no reference to Ohio on the charge. The person could not figure out what I was asking, obviously she knew only enough English to ask for a license plate number so kept asking for a different plate number. Finally she said if I wanted to "talk" to "higher authorities" I had to email. Anyone looking to use this company the Customer service is terrible, their billing sucks, do not use them!

• Review fromKevin M

  Date: 06/20/2025

  1 star
  The folks at SP+ sent me a parking violation notice, but I have no connection to either the car or the license plate that they photographed. Further, I've never been to the parking lot that the fine is associated with. The only explanation that could be imagined is that the 1st three characters of the six character license is the same as one of my cars. Further, SP+ refuses any dispute of the notice except via **** mail. I recognize that SP+ isn't accredited by BBB, and I hope they never are.

• Review fromNoah W

  Date: 06/19/2025

  1 star
  Charging me for parking at my workplace without providing service that is in their contract.

• Review fromMaria A

  Date: 06/12/2025

  1 star
  This company is a nightmare. My boss was charged almost $300 for parking in a downtown Nashville lot during CMA Fest. He was parked in the lot for 10 hours but their cameras didn't capture him leaving because of a boarder around his license plate, so they charged him for 35 hours. I sent them screenshots from ******* that showed him arriving and leaving the parking lot, but the first 2 customer service agents I spoke to just denied the claim. So after being on the phone with them for over an hour they finally transferred me to a "manager" named ********. I asked ******** if there was any evidence or anything else we could provide to help resolve the issue and she told me there was nothing else we could do, and she hung up on me. I realize she may have just been having a bad day, so I don't want to judge, but I was very surprised by how rude and disrespectful she was.
  After she hung up on me, I called back and was fortunate to get a different "escalate" customer service agent on the phone who was amazing. She took the time to dig back through camera footage and account information and was able to determine that the camera misread his license plate because of a boarder around it. She offered to refund around $220 of the $300 charge so that he was charged the correct amount. I'm beyond grateful for her help and would recommend her to anyone, but as for Metropolis as a whole, I would recommend avoiding this company whenever possible

• Review fromMohit B

  Date: 06/09/2025

  2 stars
  Metropolis makes really cramped parking lots where it is impossible to back your car in and out of a spot, or even turn into a different lane. Every Metropolis lot I have been to is like this. They are trying to maximize the number of cars that can cramp into a space, which is really inconvenient.
  And, they charge you a lot of money for it. I have paid $50 for one hour parking once, and before parking it was not clear that it was that expensive. This was in a random location, not even a prime location. We asked them for an explanation/refund and they denied our request.
  It is clear that they are able to monopolize the parking lot business due to making so much money at the customer’s expense. So, it is very hard to find a lot in popular areas (eg- Broadway) that is not Metropolis.
  Still, we have now vowed never to park at a Metropolis lot again. We’d rather walk. This company is everything that is wrong with the economy.

• Review fromLindsey H

  Date: 06/05/2025

  1 star
  Horrible management being conducted at the atlanta airport. They dont care if your car is stolen and do nothing and laugh at you. They also wont make any changes according to the police to combat the high number of cars that are being stolen from the airport in Atlanta. Its so sad that they cant upgrade the systems, cameras and manpower to combat this. Losing 1 car a day in 2024 if extremely unacceptable and then 95 the first quarter of 2025. Something seems off here. Go down the rabbit hole of googling to see how bad it really is. Maybe its time for the City of Atlanta to make a change to who they are using to manage our parking garages.

• Review fromDana K

  Date: 05/13/2025

  1 star
  This company is horrible! They misidentified my car and charged me for someone else's parking. It took multiple attempts to resolve the issue. They originally told me the charge wasn't a mistake and said they verified it was really my car, suggesting that I must have driven into the lot accidentally. When I pressed the issue, they said they would refund my money as a "one-time courtesy." I had to continue pressing the issue to finally get them to admit they made a mistake and ensure someone else's car wasn't linked to my account. The amount of time and effort it took to resolve this issue was exhausting. Do better, Metropolis!