Business ProfileforPepper Boxing

I signed on with Pepper Boxing at The Battery, yet did not sign an updated contract for I did not want to enter into another contract in 2023. I only went to a boxing class due to health issues I had to stop. When contacting the Battery location to stop all charges on my card, the young lady advised me that I may freeze my charges which I did. However, after frezzing my charges twice I advised that I no longer wanted to be charged. This very nice lady contacted me serveal times, stating that I needed to speak to the owner/manager and ****** would be calling me back. No one called me back and lets note that I have been attempting to get this matter resolved since December 2023. I called the Battery location serveal times, which I did not get an answer or to be told that the manager/ owner would call me back. I finally issued a charge back on my credit card for they were still charging me. I finally got an email stating that they were sending me to collections. I replied back to and the other person on the other end of the email was very rude and condescending and has yet to send me a copy of a signed contract from ********************************** The person only mentioned that "I am not able to simply stop paying, this is not a TV show." I asked for the manager/owner to contact me a few times via email and the person in email refused, stating that they handle all matters. At this time I would like Pepper Boxing to stop charging me for I will not be going back, which I have not been for serveal months. Also I would like them to cancel all services, which they are stating they are due as well as a contact from the manager/ owner.