Reviews

This profile includes reviews for Sedgwick CMS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sedgwick CMS has 24 locations, listed below.

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  Sedgwick CMS

  1100 Ridgeway Loop Rd Ste 200 Memphis, TN 38120-4057

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  Sedgwick Claims Management Services

  1801 Market St # 5 Philadelphia, PA 19103

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  Sedgwick CMS

  PO Box 105166 Atlanta, GA 30348

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  Sedgwick Claims Management Services, Inc

  3030 N Rocky Point Dr W STE 530 Rocky Point, FL 33607

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  Sedgwick CMS

  2201 W Royal Ln Ste 125 Irving, TX 75063

Review Details

• Review fromAngelia P

  Date: 06/05/2023

  1 star
  If there was a no star rating this would give them this definitely. This is a real joke its a call center with a bunch of people that act is if they fell from the sky bumped their head and are suffering from a severe concussion. Terrible Terrible big companies should not be able to resort to this company to meet the governments requirements for accommodation and FMLA benefits.

• Review fromDonna K

  Date: 06/05/2023

  1 star
  I have never had to use short term disability before in all of my years of working. Sedgwick is an absolute nightmare! When I first filed for short term disability they misfiled it and made it an intermittent leave. It took 4 calls to them to correct that. They had sent forms for intermittent leave and my PCP filled them out and faxed them 3 times and Sedgwick kept saying they didn't get them. I took the forms to my employer and they faxed them. Then Sedgwick acknowledged they had received them. Sedgwick then sent me forms for short term disability and once again I had to go to my PCP, have them filled out and once again faxed them for me. I received a text from Sedgwick they had received the forms. I also received a text my leave had been approved. I thought finally! I was wrong! The very next day I received an email from Sedgwick with the exact forms they had received and told me I needed to have them filled out by my PCP again! I have never dealt with a company that was as disorganized as this company! I'm through dealing with them. I have turned it over to an attorney. Now they can deal with him.

• Review fromSummer H

  Date: 05/31/2023

  1 star
  I am currently going on going on a year since a Kroger delivery van hit my home. I have not received my check. I cannot get ahold of anyone at Sedgwick CMS. ***************************** is the agent on my case and he has not returned my calls or responded to my emails.

• Review fromVera P

  Date: 05/18/2023

  1 star
  It took the claims examiner 1 month to follow up on my claim and it was denied. She failed to get a police report and when I spoke with the officer who wrote the police report, he could not understand why the claim was denied because it was obvious that the store was liable.

• Review fromAnetra D

  Date: 05/16/2023

  1 star
  Best Buy, geek squad came into my home 3/11/2023, to install a dishwasher. The tech advised he was unable to install because I didnt have a drain line, which in fact I knew there had to be one, as this was the 3rd dishwasher in the home, I showed the technician where it was and he said that was not it. I the. Proceeded to show him where the water line was, he said that was not it either. So again, I said this is literally the 3rd dishwasher in the home and the 2nd one we purchased from Best Buy. He still stated I didnt have one. I also mentioned my old house Ne was just removed and given away 1 week or so prior to me having the new dishwasher delivered. Once I mentioned this I went into my living room sat down, waiting for the techs to wrap up what they needed to do, as they also delivered a refrigerator the same day, in which they forgot my new water line for the refrigerator. The technician was under my kitchen sink, and advised I can do 1 or 2 things, in order to get my dishwasher installed, 1 go to ********** or Lowes buy the piece of pipe that has the dishwasher drain line attachment, have installed, or purchase a garbage disposal. I opted to go in to Best Buy purchase the garbage disposal. After the Technician left, I left as well to run errands and pick ** my child. I returned home , to find my kitchen sink cabinet flooded kitchen floor flooded, items under the sink damaged, kitchen rug. I Noticed my water line from my previous dishwasher was removed. I noticed the technician left the new waterline for the dishwasher, so when he returned as he mentioned prior to him leaving he can just install. I tried to attach that waterline, divert it into a bucket and back into the sink, to avoid further damage. Im not sure what the tech did under my sink, but he cause a huge water leak. I attempted to call Best Buy, to have the tech return to fix whatever he did to cause the water to leak. This is not the entire story unfortunately Sedgwick has a major part in this

• Review fromTara L

  Date: 05/08/2023

  1 star
  This company is the WORST. I am a Cancer/heart/Diabetes patient. My PCP was awaiting my records before we came up with a date to take me out of work due to high blood sugar and effects of Cancer treatment, plus fluid build up from heart failure. MY PCP wanted all of this treated and controlled and then I would be able to go back to work. I had the paperwork done before my first absence. They stated they would look at the paperwork on my first day out and then make a decision. WHAT...ok..I waited for them to tell me they needed updated notes after my claim...WHAT...the notes were written for this claim that a rep said couldn't be reviewed until my first day out. Now Sedgwick is stating something different. My next step will be contacting the **** All I want is what comes out of my check for STD. Oh and I hope the people have a house for me to stay in since I depended on them to approve this claim so I won't be homeless and sick.

• Review fromA. F.

  Date: 04/26/2023

  1 star
  Fraudulent claims were sent by Sedgwick to ************* Services and when I attempt to get to the bottom of these claims I was hung up on. I rented a car in ** and returned it in August but somehow was involved in an accident in NM in December. All the while, never was I contacted about a claim. Not until after I called Budget was I given a phone number to this company with a claim number. After finally getting through after being on hold for an hour, I was told that if Viking has been involved, they cannot help me and WAS HUNG UP ON. I will not be a part of insurance fraud for over $1,000 in damages that I DID NOT CAUSE ZERO RATING, no one should deal with Budget or **** as you will ultimately have to deal with this company.

• Review fromSusan W

  Date: 04/20/2023

  1 star
  Absolutely HORRIBLE company. Dealing with them is not easy. **********, why do you use them?????NO STARS,but was forced to do one.

• Review fromLaura A

  Date: 04/16/2023

  1 star
  This is an absolutely awful company. It was a nightmare dealing with them. My previous employer, of years, I am convinced now, only went with them because they deny EVERY SINGLE CLAIM without reason. I would give them zero stars if I could, this company is getting away with running a criminal corporation in my (and many others') opinion.

• Review fromJoseph F

  Date: 04/11/2023

  1 star
  Terrible service. Have left multiple messages with my "examiner" and haven't heard back in over a month.