Business ProfileforOlympia Athletic Club

I joined this gym in January of 2022. I was going more frequently but started going less and less with the problems I was encountering. Old men would stand over top of me while I was on machines making me feel uncomfortable and a lot of the amenities in the ladies room didn't work most of time which is the one of main reason I joined because this gym had a steam room,sauna,and whirl pool. I decided to cancel my membership in July after making several complaints to staff and was charged over $900 to end my contract. I told them it was ridiculous to charge this much when what I signed up for I hardly ever got to use because they never worked. I was also turned away from the pool several times because of a pool party,etc. was going on so just a bunch of wasted trips for nothing. I have contacted the gym on fb messenger again asking for a refund after seeing a post/thread on a online *** group of several people complaining of the same thing. I read that that the whirlpools have since been filled with cement and I know a lot of people join to use the amenities in the locker room. The owners responded to my initial complaint back in July with a very basic response saying they take these issues seriously but so far haven't heard anything back about a refund.