Business ProfileforLakeside Animal Hospital

On November 29th, I took my new dog in for a health check. I was charged $356.00 for shots and tests. They scheduled 2 more visits for other rounds of vaccinations. I was given an estimate of $687.15 to have him neutered. I found a different clinic that quoted it at $90.00 and was also given a price sheet of the vaccinations. BIG difference! When I took him in for the next scheduled appointment, I asked if it was included in the initial charge and was told YES. On the next visit, I was handed an estimated bill for the shot he was getting. I told them that I was told I had prepaid for everything that I didn't want to pay for anything more with them as I had found a cheaper place. They took my dog without me to give him the shot and returned within seconds. I did not witness the shot. The next day I received a call telling me there was a computer glitch and that I did owe them for the shot. The shot that I told them I did not want if it wasn't included. I have since received several statements with post it notes explaining that the accounting person had made a mistake and again said I owe them more money.