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Business Profile

Auto Services

Midas Dickson

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Dec 2024 end of I had. My suv in to Midas to fix a ingion coil n tune up. I waited long to get suv back. There was a ticking when he was done. Mg check engine light was. Still. On. I had it checked when it stayed on in Jan 2 by auto zone. It came up number 1 misfire. I went there to Midas to make an appt the next get looked at. Tuesday st 10 i went. The man had it up in the air in the ship within minutes he comes onto lobby tells me there is a knocking n ticking Internal he say nothing wrong it. Drive it till it dies. I was very upset he He never checked why misfire. After a few days I could not see that as tight. I got a second place in dickson . that looked at the suv n pulled out a plug that was not changed in number 11. After it was done it ri went to the other shop to tell the man he ssid where is the plug .i have it but the men at skyline had it still. I got it now. The district manger e mailed a person higher up. He called me I told what expired sent copy of new bill from skyline. Hears nothing I called n texted both gits silence. I then called the complaint **** for Midas asfte1 r week. Later I hearts zip I was told then that the manger said I never want back a second rime to get fixed. Witch is a lye . I could have killed my sux if I would have listened to them at midast hat is where it stands now.

Midas Dickson is NOT a BBB Accredited Business.

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